VTech Kidizoom Smartwatch DX, Руководство пользователя, Страница: 24 / 29

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Image taken
is not clear
1. Make sure the lighting conditions of the shooting
environment are good.
2. Check to see if the camera lens is clean. If you find
some dirt on it, please see the steps to clean the
lens in Care and Maintenance.
Cannot
connect to
computer
• Check the connections on the USB cable between
the watch and the computer and review the
appropriate connection procedures in this manual.
• Turn the MASTER POWER SWITCH OFF for 30
seconds.
• Turn the MASTER POWER SWITCH ON and
connect to the computer again.
Can’t view the
downloaded
video or photo
files
Check if the downloaded files are in the correct
directory in the
Kidizoom ® Smartwatch DX
. When
connected to a computer, photos should be put in
the
DOWNLOAD/PHOTO
folder and videos should
be put in the
DOWNLOAD/VIDEO
folder.
Kidizoom ® Smartwatch DX only supports the
below formats:
Photos in Standard Baseline JPEG and Videos in AVI
(Motion JPEG) created by
Kidizoom ® Smartwatch
DX.
TECHNICAL SUPPORT
If the problem persists, please call our Consumer Services Department
on 01235 546810 (from UK) or +44 1235 546810 (outside UK), and a
service representative will be happy to help you.
KIDIzOOm
®
SmARTWATCH DX FREQUENTLY
ASKED QUESTIONS
Question 1:
I have bought a
Kidizoom ® Smartwatch DX
, but it will not work with
my PC, my PC is looking for a driver. I have searched the internet and
cannot find a VTech
®
Kidizoom ® Smartwatch DX driver. What can I
do?
TROUBL
ESHOO
TING
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T
ECHNICA
L SUP
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