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TECHNICAL SUPPORT
If you have a problem that cannot be solved by using this manual, we
encourage you to visit us online or contact our Consumer Services
Department with any problems and/or suggestions that you might have.
A support representative will be happy to assist you.
Before requesting support, please be ready to provide the information
below:
• The name of your product or model number (the model number is
typically located on the back or bottom of your product).
• A description of the problem you are experiencing.
• The actions you took right before the problem started.
Internet: vtechkids.com/support
Phone:
1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada
KIDIZOOM
®
ACTION CAM HD
FREQUENTLY ASKED QUESTIONS
Question 1:
I have purchased a
Kidizoom
®
Action Cam HD
, but it will not work
with my PC. My PC is looking for a driver. I have searched the internet
and cannot find a
VTech
®
Kidizoom
®
Action Cam HD
driver. What can
I do?
Answer:
There is no separate driver needed for the
Kidizoom
®
Action Cam HD.
It uses a standard USB mass storage device driver. Such a driver comes
standard on all Windows
®
operating systems such as Windows 7
®
and
above, and macOS 10.9 and above. If your computer meets these
OS requirements and is still looking for a driver, please contact your
computer’s manufacturer for further assistance. For earlier operating
systems that do not support mass storage, a system upgrade or mass
storage device driver may be available. Again, please check with your
computer’s manufacturer.
Question 2:
What is the ISO value (light sensitivity) of the
Kidizoom
®
Action Cam HD
?
Answer:
The
Kidizoom
®
Action Cam HD
uses an auto-ISO value. It auto-adjusts
the exposure time and light sensitivity depending on the environment.
Содержание Kidizoom Action Cam HD
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