9
TROUBLESHOOTING
If for some reason the program/activity stops working, please follow
these steps:
1. Turn the unit
OFF
.
2. Interrupt the power supply by removing the batteries.
3. Let the unit stand for a few minutes, then replace the batteries.
4. Turn the unit back
ON
. The unit will now be ready to play again.
5. If the product still does not work, replace with an entire set of new
batteries.
If the problem persists, please call our Consumer Services Department
at 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada, or by
going to our website at vtechkids.com and filling out our Contact Us
form located under the Customer Support link. A service representative
will be happy to help you.
IMPORTANT NOTE:
Creating and developing
VTech
®
products is accompanied
by a responsibility that we take very seriously. We make every
effort to ensure the accuracy of the information, which forms the
value of our products. However, errors sometimes can occur. It
is important for you to know that we stand behind our products
and encourage you to call our Consumer Services Department
at 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada,
or by going to our website at vtechkids.com and filling out our
Contact Us form located under the Customer Support link with
any problems and/or suggestions that you might have. A service
representative will be happy to help you.
Note:
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not