background image

9

Mounting

8

Register your cordless handset and headset

6

Install your deskset

Obtain an IP address

After the system startup, the deskset is set to 

obtain IP address automatically. Once the deskset 

is obtaining IP address, the screen displays:

 

»

Obtaining IP from DHCP server. Please 

wait...

After an IP address is obtained, the screen 

displays:

 

»

IP obtained: XXX.XXX.X.XXX Please 

SELECT to proceed.

Register the deskset to the 

console

Press

 

MENU

/SELECT

 to select the obtained IP 

address.

 

»

The screen displays 

Enter the name of the 

Console connecting to this phone

.

Press

 

MENU

/SELECT

 again.

 

»

The screen displays 

Console's name

.

 

»

Then, the screen displays 

Please set an 

extension number to this phone.

 

Note

• 

By default, the console’s name is 

Console

Tip

• 

If you have changed your console’s name, 
enter the same name using the dialing keys 
on the deskset.

 

»

Press 

DELETE

 to delete a character.

 

»

Press 

t

/REPEAT

 or 

u

/SKIP

 to move the 

cusrsor left or right.

 

»

Press 

0

 to add a space.

 

»

Press 

MENU

/SELECT

 to save.

Press 

MENU

/SELECT

.

Press 

t

/REPEAT

 or 

u

/SKIP

 to choose the 

desired extension number.

• 

The extension numbers ranges from 11 to 26.

Press 

MENU

/SELECT

.

 

»

The screen displays 

Connecting to 

Console...

. This takes up to 60 seconds to 

complete.

 

»

Once completed, the screen displays 

Connected to Console

, and then 

Starting...

Note

• 

Console

 in here represent the console’s 

name. If you have changed it, it would 
display your chosen console’s name. 

• 

When the startup is complete, the deskset 

enters idle screen.

Lift the handset to check on the dial tone for 

successful installation.

Tips

• 

If the registration between the console and 
the deskset is not successful, the deskset 
screen will return to the previous menu. Try 
the registration process again.

• 

If you want to replace a deskset and keep 
the same extension number, release the 
extension number after disconnected 
from the console, see 

Release extension 

number

 of the UP416 online complete 

user’s manual.

Note

• 

Make sure you assign a unique extension 
number to the UP406 deskset.  

7

Connect and charge your accessories

Battery indicator

Once you have installed the battery, the screen 

indicates the battery status.

Battery 

indicators

Battery status

Action

The screen 

is blank, or 

shows 

Place in 

charger

 and   

flashes.

The battery has 

no or very little 

charge. The 

handset cannot 

be used.

Charge without 

interruption 

for at least 30 

minutes.

The screen 

shows 

Low 

battery

 and   

flashes.

Battery has 

enough charge 

to be used for a 

short time.

Charge without 

interruption 

for at least 30 

minutes.

The screen 

shows 

EXT XX

(

XX

 represents 

the extension 

number of the 

device, which 

the handset is 

registered to).

Battery is 

charged.

To keep 

the battery 

charged, dock 

the handset 

to the charger 

when not in 

use.

Caution

• 

The power adapter is intended to be 
correctly oriented in a vertical or floor mount 
position. The prongs are not designed to 
hold the plug in place if it is plugged into a 
ceiling, under-the-table, or cabinet outlet.

Notes

• 

Make sure you connect no more than five cordless accessories.

• 

Only one UP407 cordless handset and one IS6100 cordless headset can be connected to the UP416 
console or a UP406 deskset. 

• 

For the optimum range and better reception of your cordless accessories, place the UP416 console and 
UP406 deskset in center of an open location.

• 

If a station has cordless accessories, the cordless accessories are a part of that station with the same 
extension number. Only one extension device can be used at a time.

• 

The 

HEADSET

 button on the UP416 console or UP406 deskset is for the corded headset only. For 

operation details of the corded headset, refer to the user’s manual of the corded headset.

• 

Connect the charger to the power outlets that are not controlled by a wall switch. 

• 

Use only the supplied power adapter and supplied rechargeable battery with this product, or replacement 
battery (model BT166342). To order a replacement power adapter or repacement battery, visit our website 
at 

businessphones.vtech.com

, or call 

1(800) 595-9511

. In Canada, dial 

1 (800) 267-7377

.

• 

N’utilisze que le bloc-piles inclus avec cet appareil ou l’equivalent (modèle BT166342). Pour commander 
un bloc-piles, composez le 

1 (800) 267-7377

 ou visitez notre site Web au 

businessphones.vtech.com

.

Tips

• 

If you plan to have a UP407 cordless handset and an IS6100 cordless headset to your UP416 console or 
UP406 deskset, connect the cordless handset first, and then the cordless headset.

• 

Disconnect and remove the battery to prevent possible leakage if you do not use the handset for a long 
time.

You can connect corded or cordless accessories 

to the system. 

Connect corded headset

Plug any industry-standard 2.5mm corded 

telephone headset into the 

HEADSET

 jack  

(

Use only

Supplied 

Adapter

L4

L3/4

L2

L1/2

5.1

MS2085 Engraving:

MS2015 Engraving:

Use only

Supplied 

Adapter

) on the side of the console or deskset. 

For optimal result, use a VTech 2.5mm corded 

headset (sold separately).

Connect cordless devices

You can connect a UP407 cordless handset 

and an IS6100 cordless headset to the UP416 

console or a UP406 deskset.

Connect the cordless handset 

charger

Install the cordless handset 

battery

Note

• 

Register each UP407 cordless handset or 
IS6100 headset separately.

Cordless handset

Register handset

Lift the cordless handset up from its charger.

 

»

The handset screen displays 

Choose 

Handset in Registration at base menu. Put 

handset on cradle to register

.

Then, on the UP416 console or UP406 deskset:

Press 

MENU/

SELECT

.

Press 

p

 or 

q

 to scroll to 

Registration

, and press 

MENU

/SELECT

 or 

u

/SKIP

.

Press 

MENU

/SELECT

 or 

u

/SKIP

 again to select 

Handset

.

 

»

The console or deskset screen displays 

Registering handset...(Put handset on 

cradle to start)

.

Dock the unregistered cordless handset back to 

the charger.

 

»

The handset screen displays 

Registering... 

Please wait

. The handset beeps once and 

begins registering.

• 

The registration takes up to 60 seconds to 

complete.

• 

When the registration is complete, the 

console or deskset screen displays 

Handset 

registered

, and the handset screen displays 

Ext Handset

.

Lift the handset, then press the desired line key 

(

LINE 1

 to 

Line 4

). 

• 

If you hear a dial tone, the registration is 

successful.

Tip

• 

If there is no dial tone, and the registration 
is not successful, the console or deskset 
screen will return to the previous menu. 
Wait for about two minutes, then try the 
registration process again - starting from 
step 1 of 

Register handset

.

Cordless headset

Note

• 

Make sure the IS6100 headset is charged 
before use. Refer to the IS6100 user’s manual 
for the detailed opeartions.

Before registering

Place the headset in the headset charger, and take 

note of the color of the   button.

• 

If it flashes in red and blue alternately, the 

headset is unregistered. 

• 

If it is in constant red light, the headset is charging 

and registered to other device.

• 

If it is in constant blue light, the headset is fully 

charged and registered to other device.

If your headset is previously registered to other 

device, deregister it first.

Note

• 

To deregister, refer to the user’s manual of the 
telephone to which your headset is currently 
registered.

Register headset

Place the headset in its charger, and charge it for 

at least five minutes.

Lift the headset up from its charger.

Then, on the UP416 console or UP406 deskset:

Press 

MENU/

SELECT

.

Press 

p

 or 

q

 to scroll to 

Registration

, and press 

MENU

/SELECT

 or 

u

/SKIP

.

Press 

p

 or 

q

 to scroll to select 

DECT Headset

and then press 

MENU

/SELECT

 or 

u

/SKIP

.

 

»

The console or deskset screen displays 

Registering DECT Headset...(Put DECT 

headset in charger)

.

Dock the headset back to its charger. 

• 

The registration takes up to 60 seconds to 

complete.

• 

When the registration is complete, the console 

or deskset screen displays 

DECT Headset 

registered

.

Lift the headset, then press   on the headset.

• 

If you hear a dial tone, the registration is 

successful.

Tip

• 

If there is no dial tone, or the   button on the 
headset flashes in red and blue alternately, 
then the registration is not successful. Remove 
the headset from its charger, and wait for about 
two minutes. Then, try the registration process 
again - starting from step 2 of 

Register 

headset

Mount your console or deskset

Unplug the power adapter from the power outlet, 

and unplug the Ethernet cable from the Ethernet 

switch or router.

• 

For console, unplug the telephone line cords 

from the wall jacks or DSL filters.

Put the corded handset aside.

Use a coin to rotate the handset tab 180 degrees.

• 

The protruding edge holds the corded handset 

when the phone is mounted on the wall.

Lift the kickstand to release it from the grooves.

Snap the kickstand into the outermost groove until 

it locks into place.

Install the wall mount bracket to the console or 

deskset. Make sure it locks into place.

• 

Insert the upper tabs of the mounting bracket 

into the upper slots at the back of the console or 

deskset. 

• 

Press the lower tabs of the mounting bracket 

into the lower slots at the back of the console or 

deskset.

Reconnect the telephone line cords, the Ethernet 

cable, and the power adapter back.

• 

For details, refer to the 

Connect your system - 

Console

 and 

Connect your system - Deskset

 

sections.

Align the upper wall mounting hole on the back of 

the console or deskset with the upper tab of the 

standard wall plate.

• 

Same goes for the lower mounting hole and the 

lower tab.

Push the console down until it clicks securely in 

place.

Tip

• 

For better cable and cord management, bundle 
the telephone line cords, Ethernet cable, and 
the power adapter neatly with twist ties.

Wall mount to tabletop installation

Untie the bundled cable and cords.

Push the console or deskset up to unmount from the 
standard wall plate.

Unplug the telephone cords (or DSL filters from the 
wall, the Ethernet cable, and the power adapter.

Reconnect the telephone line cords, the Ethernet 

cable, and the power adapter back.

• 

For details, refer to the 

Connect your system - 

Console

 and 

Connect your system - Deskset

 

sections.

If you cannot find the answer to your question, visit our website at 

businessphones.vtech.com

 or call 

1 (800) 595-9511

 for customer service. In Canada, call 

1 (800) 267-7377

.

Frequent asked questions

+06

1((
%#0%'.

Plug the battery connector securely into 

the socket inside the handset battery 

compartment. Make sure the 

THIS SIDE UP

 

label faces up.

Align the cover flat against the battery 

compartment. Slide it upwards until it clicks 

into place.

Dock the handset to the charger. The 

CHARGE

 light is on when charging.

THIS SIDE UP

Question

Solution

I cannot obtain an IP address 

after I powered up the console or 

deskset. What should I do?

Make sure the Ethernet cable is connected properly and securely on 

both ends.

• 

On the console or deskset, connect the Ethernet cable to the 

Ethernet port (

Use only

Supplied 

Adapter

L4

L3/4

L2

L1/2

5.1

MS2085 Engraving:

MS2015 Engraving:

Use only

Supplied 

Adapter

) instead of the PC port (

Use only

Supplied 

Adapter

L4

L3/4

L2

L1/2

5.1

MS2085 Engraving:

MS2015 Engraving:

Use only

Supplied 

Adapter

).

• 

On the router end, connect the Ethernet cable to the LAN port 

instead of the WAN port.

Make sure the router is on and working properly.
Make sure the router’s DHCP server is on. Contact your technical 

support for more details.
If you do not want to use the DHCP server for automatic IP 

assignment, you can assign a fixed IP manually.

Notes

• 

When you enter a specific IP, make sure the IP range is not 
blocked by the Ethernet switch or router.

• 

Make sure you assign a unique IP for each station, and no other 
network device is using the same IP address.

• 

Make sure the first 3 sets of digits in the IP address are the same 
among the console and all desksets. 

Press 

p

 or 

q

 to scroll to 

Set static IP

 

»

The screen displays 

Enter static IP

.

• 

Use the dialing keys to enter a specific IP

• 

Press 

DELETE

 to delete a character.

• 

Press 

#

 to add a dot.

• 

Press 

t

/REPEAT

 or 

u

/SKIP

 to move the cursor to the left or 

right.

Press 

MENU

/SELECT

.

 

»

The screen displays 

Subnet mask:

• 

Use the dialing keys to enter a specific subnet mask.

Press 

MENU

/SELECT

 again.

 

»

The screen displays 

Router/Gateway:

• 

Use the dialing keys to enter a specific gateway.

Press 

MENU

/SELECT

 the third time to save.

For console, follow the screen display instructions to set the 

extension number.

For deskset, follow the screen display instructions to connect the 

console and set the extension number.

Question

Solution

There is no dial tone. What should 

I do?

Make sure the console and deskset is installed properly.
Disconnect the telephone line from the console and connect it to a 

different telephone. If there is no dial tone on that telephone either, 

the problem is in your wiring or local service. Contact your telephone 

service provider.
Your telephone line cords or Ethernet cable might be defective. Try 

installing new ones.
Make sure a line is selected. Press a line key (

Line 1

-

Line 4

) or 

SPEAKER

  .

If there is no dial tone when you press 

HEADSET

, make sure the 

corded headset is firmly connected to the 

Use only

Supplied 

Adapter

L4

L3/4

L2

L1/2

5.1

MS2085 Engraving:

MS2015 Engraving:

Use only

Supplied 

Adapter

 jack.

I want to replace my cordless 

handset or cordless headset. 

What should I do?

You have to deregister the registered cordless devices first, and then 

register each device separately. 

Note

• 

Make sure the console or deskset is not in use before 
deregistration. 

On the console or deskset:

Press 

MENU/

SELECT

.

Press 

p

 or 

q

 to scroll to 

Registraion

, and press 

MENU

/SELECT

 or 

u

/SKIP

.

Press 

p

 or 

q

 to scroll to 

Deregistraion

, and press 

MENU

/SELECT

 

or 

u

/SKIP

.

 

»

The console or deskset screen displays 

Deregister all 

devices? Press 'SELECT' to confirm

.

Press 

MENU

/SELECT

 to confirm.

• 

The process takes up to 10 seconds to complete.

• 

If the deregistration is successful, the console or deskset screen 

will display 

Handset deregistered. DECT headset deregistered

The console or deskset screen returns to the 

Registration

 menu. 

To return to the idle screen, press 

CANCEL

 twice.

• 

To register a cordless handset or cordless headset again, see 

Register your cordless handset and headset

 section.

 

Mount your handset charger

Notes

• 

Use two 10mm screws and wall anchor (not 
provided) to hold charger. Purchase them in 
any hardware or consumer electronics retailers.

• 

Suggest to use a professional to install the 
charger.

Use a pencil to mark two holes, with 30mm apart, 

onto the desired location of the wall. 

Drill two holes in the wall according to the marks.

Notes

• 

If you drill the holes into a stud, go to step 3.

• 

If you drill the holes into an object other than a 
stud, go to step 4.

Insert the screws (not provided) into the holes, and 

tighten them until only 1/4 inch of the screws are 

exposed.

Insert the wall anchors (not provided) into the 

holes, and tap gently on the ends with a hammer 

until the wall anchors are flush with the wall.

Align the mounting holes of the charger with the 

screws on the wall. Slide the charger down to 

mount.

Line 1/2

Line 2

Line 3/4

Line 4

Router

Console:

Router

Router

Deskset:

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