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UP416

UP406

UP407

IS6100

4-Line Office Phones

Installation guide

1

Parts checklist

UP416

UP406

UP407

VTech Communications, Inc.

A member of THE VTECH GROUP OF COMPANIES.

VTech is a registered trademark of VT

ech Holdings Limited.

Specifications are subject to change without notice.

© 2014 VTech Communications, Inc..

All rights reserved. V

ersion 05/14. UP series_IG_V2.0

Document order number: 96-009984-020-100

IS6100

2

Choose and plan your telephone system

Before you start setting up your telephone system, plan it carefully. Choose between a multiple stations 

system or just an one station system, and then add in the accessories as you need. Contact your technical 

support for the Ethernet network setup. Make sure you have all the required devices and cables. 

Consider the following before you start planning your system:

   Number of station(s) you need.
   Whether you have an existing Ethernet network that can be used to connect the system telephones.
   Number of cordless accessories you need.

Notes

• 

UP416 console is the main component of the ErisBusinessSystem. UP406 deskset and all other 
accessories cannot function without the UP416 console.

• 

You can only have one UP416 console in your system. Connect only one UP416 console to your desired 
telephone lines.

• 

Depending on the telephone line wall jack configuration in your office, you might need a DSL filter (not 
included).

• 

Expand the number of stations in your system by adding UP406 desksets. For more than one station, 
an Ethernet network is required.

• 

Each station in your telephone system has a unique extension number.

• 

Only one UP407 cordless handset and one IS6100 cordless headset can be connected to the UP416 
console or a UP406 deskset.

• 

If a station has cordless accessories, the cordless accessories are a part of that station with the same 
extension number. Only one extension device can be used at a time.

Multiple stations

UP416 Main console (1 set) 

UP406 Deskset (up to 15 sets) 

UP407 Handset and/or IS6100 Headset (optional, up to 5 sets)

Note

• 

Make sure your Ethernet switch or router has enough ports to accommodate the UP416 console, the 
UP406 deskset(s), and your computer(s).

5

Connect your system - deskset

Notes

• 

Install and set up the UP416 console first before expanding your system with UP406 deskset, UP407 
cordless handset, and IS6100 cordless headset.

• 

Check and make sure your Ethernet switch or router has enough slots to accommodate the UP416 
console and all UP406 desksets.

• 

Connect the UP406 deskset to the power outlets that are not controlled by a wall switch.

• 

Remove the protective sticker covering the UP406 deskset display before use.

• 

Use only the power adapter supplied with this product.

• 

Only power up the system after you are fully connecting all the telephone lines and the Ethernet cable.

Cautions

• 

The power adapter is intended to be correctly oriented in a vertical or floor mount position. The 
prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table, or 
cabinet outlet.

• 

Place the UP406 deskset(s) away from:

 

»

Communication devices such as television sets, VCRs, or other cordless telephones;

 

»

Excessive heat sources;

 

»

Noise sources such as a window with traffic outside, motors, microwave ovens, refrigerators, or 

fluorescent lighting;

 

»

Excessive moisture;

 

»

Extremely low temperature; and

 

»

Mechanical vibration or shock such as the open lid of a washing machine or a work bench.

Set up your deskset

Tip

• 

To order a replacement power adapter, visit out website at 

businessphones.vtech.com

, or 

call 

1(800) 595-9511

. In Canada, call 

1 (800) 267-7377

.

Connect the console to single-line wall jacks

Connect the console to two-line wall jacks

3

Connect your system - console

Notes

• 

An Ethernet network is not required for one station.

• 

Install and set up the UP416 console first before expanding your system with UP406 deskset, UP407 
cordless handset, and IS6100 cordless headset.

• 

Check and make sure your Ethernet switch or router has enough slots to accommodate the UP416 
console and all UP406 desksets.

• 

Depending on the telephone line wall jack configuration in your office, you might need to connect the 
telephone line cords in different ways as shown in the illustrations below.

• 

Connect the UP416 console to the power outlets that are not controlled by a wall switch.

• 

Remove the protective sticker covering the UP416 console display before use.

• 

Use only the power adapter supplied with this product.

• 

Only power up the system after you are fully connecting all the telephone lines and the Ethernet cable.

Cautions

• 

The power adapter is intended to be correctly oriented in a vertical or floor mount position. The 
prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table, or 
cabinet outlet.

• 

Place the UP416 console away from:

 

»

Devices such as television sets, VCRs, or other cordless telephones;

 

»

Excessive heat sources;

 

»

Noise sources such as a window with traffic outside, motors, microwave ovens, refrigerators, or 

fluorescent lighting;

 

»

Excessive moisture;

 

»

Extremely low temperature; and

 

»

Mechanical vibration or shock such as the open lid of a washing machine or a work bench.

Plug one end of the telephone lines into the 

telephone lines into the 

L1/2

L2

L3/4

, and 

L4

 

jacks at the rear side of the console.

Plug the other end of the telephone lines into the 

one-line telephone wall jacks.

Plug one end of the Ethernet cable into the 

Ethernet port (

Use only

Supplied 

Adapter

L4

L3/4

L2

L1/2

5.1

MS2085 Engraving:

MS2015 Engraving:

Use only

Supplied 

Adapter

) at the rear side of the console.

Plug the other end of the Ethernet cable into an 

Ethernet wall jack, which is connected to the 

Ethernet network.

Insert the connector of the power adapter to the 

power jack at the rear side of the console.

Connect the plug head of the power adapter to the 

power outlet that is not controlled by a wall switch.

 

»

The system startup takes at least a minute, 

and the screen displays 

booting....

.

Note

• 

If you have DSL high-speed Internet service on 
a particular line, a DSL filter (not included) is 
required for that line. Plug the DSL filter into the 
telephone wall jack.

Note

• 

A two-line wall jack supports two telephone 
numbers in one wall jack. Contact your 
telephone service provider for details.

Plug one end of the black telephone line cord into 

the 

L1/2

 jack at the rear side of the console.

Plug one end of another black telephone line cord 

into the 

L3/4

 jack at the rear side of the console. 

Plug the other end of both black telephone line 

cords into the two-line telephone wall jacks.

Plug one end of the Ethernet cable into the 

Ethernet port (

Use only

Supplied 

Adapter

L4

L3/4

L2

L1/2

5.1

MS2085 Engraving:

MS2015 Engraving:

Use only

Supplied 

Adapter

) at the rear side of the console.

Plug the other end of the Ethernet cable into an 

Ethernet wall jack, which is connected to the 

Ethernet network.

Insert the connector of the power adapter to the 

power jack at the rear side of the console.

Connect the plug head of the power adapter to the 

power outlet that is not controlled by a switch.

 

»

The system start up takes at least a minute, 

and the screen displays 

booting....

.

Tip

• 

To order a replacement power adapter, visit out website at 

businessphones.vtech.com

, or 

call 

1(800) 595-9511

. In Canada, call 

1 (800) 267-7377

.

4

Install your console

After the system startup is complete, the screen 

displays: 

 

»

Is this Console going to register UP406 

Desksets?

 

‘SELECT’: Yes 

‘CANCEL’: No

• 

Press 

SELECT 

if you want to set up multiple 

stations. 

 

»

The screen displays 

Console is in system 

mode

.

• 

Press 

CANCEL

 if you want to set up one station.

 

»

The screen displays 

Console is in 

standalone mode

.

Multiple stations setup

Obtain an IP address

Once the console is in system mode, it will 

automatically obtain an IP address. The screen 

displays:

 

»

Obtaining IP from DHCP server. Please 

wait...

After an IP address is obtained, the screen displays:

 

»

IP obtained: XXX.XXX.X.XXX Please set an 

extension number to this phone.

Set an extension number

Press

 

MENU

/SELECT.

Press 

t

/REPEAT

 or 

u

/SKIP

 to choose the 

desired extension number.

Press 

MENU

/SELECT 

again to save.

 

»

The screen displays 

Please wait...

 and 

Starting...

.

• 

When the startup is complete, the console 

enters idle screen. 

• 

Wait for another minute for the console to 

synchronize.

Lift the handset to check on the dial tone for 

successful installation.

Note

• 

By default, the console’s name is 

Console

.

One station setup

Once the console is in standalone mode, the screen 

displays:

 

»

Starting...

• 

When the startup is complete, the console 

enters idle screen.

Lift the handset to check on the dial tone for 

successful installation. 

Change from one station to multiple stations 

setup

You may want to change from one station to multiple 

stations setup at a later stage. Follow the steps 

below:

Connect the Ethernet cable between the console 

and an Ethernet wall jack, which is connected to 

the Ethernet network.

Follow steps 1 to 8 in 

To enable the Auto set IP

 

under the 

Network setup

 section of the online 

complete user’s manual.

• 

You can also manually obtain an IP address. 

Follow steps 1 to 8 in 

To enable the Set static 

IP

 under the 

Network setup

 section of the 

online complete user’s manual.

Register your UP406 deskset to the console.

Abridged user’s manual

UP416

4-Line Office Phones

Main console

Go to  

businessphones.vtech.com

  

to register your product for 
enhanced warranty support and 
latest VTech product news.

Abridged user’s manual

UP406

4-Line Office Phones

Deskset

Go to  

businessphones.vtech.com

  

to register your product for 
enhanced warranty support and 
latest VTech product news.

+06

1((
%#0%'.

Abridged user’s manual

UP407

4-Line Office Phones

Cordless Handset

Go to  

businessphones.vtech.com

 to 

register your product for  
enhanced warranty support  
and latest VTech product  
news.

BC

Plug one end of the coiled handset cord into the  

Use only Supplied  Adapte

r

L4

L3/

4L

2

L1/

2

5.

1

MS2085 Engraving:

MS2015 Engraving:

Use only Supplied  Adapte

r

 jack on the left side of the deskset.

Lift the kickstand to release it from the groove. 

• 

There are seven pairs of grooves designed to 

hold the deskset at different angles for optimum 

visibility.

Snap the kickstand into the desired grooves until 

it locks into place.

Connect the Ethernet cable and 

power adapter

Use only

Supplied 

Adapter

Ethernet switch/

router

Plug one end of the Ethernet cable into the 

Ethernet port (

Use only

Supplied 

Adapter

L4

L3/4

L2

L1/2

5.1

MS2085 Engraving:

MS2015 Engraving:

Use only

Supplied 

Adapter

) at the rear side of the 

deskset.

Plug the other end of the Ethernet cable into an 

Ethernet wall jack, which is connected to the 

Ethernet network.

Insert the connector of the power adapter to the 

power jack at the rear side of the deskset.

Connect the plug head of the power adapter to 

the power outlet that is not controlled by a wall 

switch.

 

»

The system start up takes at least a minute, 

and the screen displays 

booting....

.

Tip

• 

For better cable and cord management, 
route through the slots that are located at 
the rear side of the deskset.

Designed to fit you home. 

And your life.

Ethernet switch/

router

Line 4

Line 2

Line 3/4

Line 1/2

Use only

Supplied 

Adapter

L4

L3/4

L2

L1/2

5.1

Line 3/4

Line 1/2

Use only

Supplied 

Adapter

L4

L3/4

L2

L1/2

5.1

Ethernet switch/

router

One station

UP416 Main console (1 set) 

UP407 Handset and/or IS6100 Headset (optional, 

up to 1 set each)

Note

• 

An Ethernet network is not required.

Phone lines

UP416 console

,17

2))
&$1&(/

UP407
cordless
handset

IS6100
cordless
headset

,17

2))
&$1&(/

,17

2))
&$1&(/

Ethernet switch/
router

Phone lines

UP416 console

IS6100
cordless
headset

UP406 deskset

UP406 deskset

Computer

Computer

UP407
cordless
handset

UP407
cordless
handset

IS6100
cordless
headset

IS6100
cordless
headset

Maximize your existing Ethernet 

network setup with PC port

The PC port on the console or the deskset can 

maximize your existing Ethernet network and be 

the Internet pass-through of your computer when 

the Ethernet wall jacks are all in use.

Notes

• 

Make sure there is power connected to the 
UP416 console or UP406 deskset; otherwise 
the PC port does not function.

• 

This telephone system does not support 
Power over Ethernet (PoE).

• 

If you are using the Gigabit Ethernet system, 
the connection speed of your computer will 
be slower.

Unplug your Ethernet cable of your computer 

from the existing Ethernet wall jack.

Plug one end of the Ethernet cable into the 

Ethernet port (

Use only

Supplied 

Adapter

L4

L3/4

L2

L1/2

5.1

MS2085 Engraving:

MS2015 Engraving:

Use only

Supplied 

Adapter

) at the back side of the 

console or deskset, and the other end to the 

Ethernet wall jack.

Connect your computer to the Ethernet network 

through the PC port (

Use only

Supplied 

Adapter

L4

L3/4

L2

L1/2

5.1

MS2085 Engraving:

MS2015 Engraving:

Use only

Supplied 

Adapter

) of the console or 

deskset.

Deskset

Use only

Supplied 

Adapter

Use only

Supplied 

Adapter

L4

L3/4

L2

L1/2

5.1

Phone lines

Console

Note

• 

To set up a new Ethernet network, contact your technical support.

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