25
Using the Phone
Putting a call on hold
Use this feature to hold one call while you access another. The deskset also
puts calls on hold automatically when you answer another call, transfer a call, or
create a conference.
See also,
“Putting a shared-line call on hold” on page 33
To put a call on hold:
• During a call, press the
Hold
soft key.
The On hold screen appears.
From the On hold screen, you can press:
•
End
to end the call
•
New
to dial a new call
•
Resume
to take the call off hold.
•
Transfer
to transfer the held call to another party.
•
Conf
to start a conference with the held call.
Note that the default On hold screen soft keys are shown above. Your phone’s
soft keys are programmable and may differ from what is shown here.
If another party puts you on hold, you may see the message
Held by far end
.
This message depends on compatibility between phones and PBX types, and
may not always appear. You can press
End
to end the call.
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