VTech Eris Terminal VSP715A, Руководство пользователя

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Using the Phone
Using a shared line
Your phone may be configured to have one or more shared lines. This means
that a group of phones, including yours, can make and receive calls on the same
line. The shared line can have more than one programmable key assigned to it.
Ask your system administrator for the configuration that applies to your deskset.
Incoming calls on a shared line will ring every deskset that shares that line. When
someone answers the call, the other desksets stop ringing and return to idle
mode. In contrast, calls on a private line will ring only your deskset.
Incoming calls on a shared line look identical to
private-line calls, except that the Forward soft key
does not appear on the incoming call screen.
When to Use a Private Line Instead of a Shared Line
In general, you should use private lines for direct calls to other desksets within
your organization. If you use a shared line to call other desksets, all the other
desksets that use that line will ring.
Putting a shared-line call on hold
After you answer a call on a shared line, you have two options for putting that call
on hold.
• You can put a call on hold by pressing the
Hold soft key. This puts a call on
“normal” hold. On a shared line, this means that other shared-line users can
see that the call is on hold, as indicated by the flashing orange Line key LED.
Other users can retrieve the call by pressing a Line key. Your deskset will
return to idle mode. Putting a call on hold this way can be useful if you want
to hand off the call to someone else, or if you want to pick up the held call at
another deskset.
• You can also put a call on “private” hold by pressing the Priv hold soft key.
Private hold means that other users cannot see that the call is on hold. This
is useful if you plan to resume the held call on the same deskset.