6
Troubleshooting
If for some reason the program/activity stops working, please follow these
steps:
1. Please turn the unit off.
2. Interrupt the power supply by removing the batteries.
3. Let the unit stand for a few minutes, then replace the batteries.
4. Turn the unit on. the unit should now be ready to play again.
If the problem persists, please call our Consumer Services Department at 1-
800-521-2010 in the U.S. or 1-
877-352-8697
in Canada, and a service
representative will be happy to help you.
For information on this product warranty, please call VTech
®
at 1-800-521-
2010 in the U.S. or 1-
877-352-8697
in Canada.
Important Note:
Creating and developing Brainy Baby
®
products is accompanied by a
responsibility that we at VTech
®
take very seriously. We make every effort
to ensure the accuracy of the information, which forms the value of our
products. However, errors sometimes can occur. It is important for you
to know that we stand behind our products and encourage you to call
our Consumer Services Department at 1-800-521-2010 in the U.S., or 1-
877-352-8697
in Canada, with any problems and/or suggestions that
you might have. A service representative will be happy to help you.
