CARE & MAINTENANCE
1. Keep the unit clean by wiping it with a slightly damp cloth.
2. Keep the unit out of direct sunlight and away from any direct heat
source.
3. Remove the batteries when the unit is not in use for an extended
period of time.
4. Do not drop the unit onto a hard surface and do not expose the
unit to moisture or water.
TROUBLESHOOTING
1. If your
VTech
®
Light-Up Learning Phone
TM
stops working or does
not turn on:
• Check your batteries. Make sure the batteries are fresh and
properly installed.
• If you are still having problems, visit our website at
www.vtechkids.com for troubleshooting tips.
2. If, when pressing the
On/Off
button, nothing happens:
• Check to see that the batteries are aligned correctly.
TECHNICAL SUPPORT
If you have a problem that cannot be solved by using this manual, we
encourage you to visit us online or contact our Consumer Services
Department with any problems and/or suggestions that you might
have. A support representative will be happy to assist you.
Before requesting support, please be ready to provide or include the
information below:
• The name of your product or model number (the model number
is typically located on the back or bottom of your product).
• The actual error message or problem you are experiencing.
• The actions you took right before the error message or problem
occurred.
Internet:
www.vtechkids.com
Phone:
1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada
CARE & MAINTENANCE / TROUBLESHOOTING
9
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