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English
Vornado Air LLC (“Vornado”) warrants to the original consumer or purchaser this
Vornado
®
Tower Heater (“Product”) is free from defects in material or workmanship for a
period of five (5) years from the date of purchase. If any such defect is discovered within
the warranty period, Vornado, at its discretion, will repair or replace the Product at no cost.
For warranty or repair service:
Call 1-800-234-0604 or email [email protected] to obtain a Return Authorization (“RA”)
form. Please have or include your Product’s model number and serial number, as well as
your name, address, city, state, Zip code and phone number when contacting Vornado for
warranty service.
After receiving the RA form, ship your Product to:
Vornado Air LLC Attn: Warranty & Repair 415 East 13th Street, Andover, KS 67002. For your
convenience, please have your model number and serial number when contacting
Vornado with service inquiries. To ensure proper handling, packages must be clearly
marked with the RA number. Packages not clearly marked with the RA number may be
refused at the receiving dock. Please allow 1-2 weeks for repair and return of your Product
after the Product is received.
Repairs not covered by the warranty or outside the warranty period will require a fee to
cover the cost of materials, labor, handling and shipping. This warranty does not apply
to defects resulting from abuse of the Product, modification, alteration, repair or service
of the Product by anyone other than Vornado, mishandling, improper maintenance,
commercial use of the Product, damages which occur in shipment or are attributed to
acts of God. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE
EXCLUSIVE REMEDY OF THE CONSUMER. VORNADO SHALL NOT BE LIABLE FOR
ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS
OR IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT TO THE EXTENT PROHIBITED
BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE
DURATION OF THIS WARRANTY. Some states do not allow the exclusion or limitation of
incidental or consequential damages, or allow limitations on how long an implied warranty
lasts, so the above limitations or exclusions may not apply to you. This warranty gives you
specific legal rights, and you may have other rights that vary from state to state.
All company names and product names are trademarks of their respective owners.
© All rights reserved. All technical information, data and instructions for the installation,
connection and operation contained in these instructions for use correspond to the latest
available information at time of printing. The contents of this manual may differ slightly
from the actual product. Observe any additional supplements.
The manufacturer assumes no responsibility for damage or injury caused by failure to
follow these instructions, improper product use, or unauthorized product modification.
Any such actions will invalidate the product warranty.
Any unauthorized product modification, repair by unauthorized repair center or use of
non-approved replacement parts is not recommended and any consequences will not be
covered by support services or product warranties.
WARRANTY
We expect this product to be perfect. If you’re not satisfied with this product, let us know.
We’re Here to Help
800.234.0604
vornado.com
© 2019 Vornado Air LLC Andover, KS 67002 Patent pending. Specifications subject to change without notice.
Vornado® is a trademark owned by Vornado Air LLC.
Designed, engineered and supported in USA.