Volu-Med HairMax LaserComb Premium, Руководство пользователя

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12. Hair falls out as part of the natural hair growth cycle. The key point is to provide your hair with a healthy,
nourishing environment by using the LaserComb.
Client's Lack of Trust
Many people have never heard about Laser PhotoTherapy for hair and are uncertain and skeptical at best. If a
client shows skepticism, it can be answered in many ways.
Here are some facts that should answer any questions of trust:
1. The HairMax has been FDA Cleared, there are only 3 products on the market that are FDA approved in
growing your hair back, Minoxidil, Propecia and now HairMax. HairMax does NOT carry the side effects
that the other two products do.
2. White Cliffs Group has sourced the best products from around the world that really work in helping you
get back your hair as well as your confidence.
3. There's a money-back guarantee - if for any reason, you are not satisfied with the LaserComb, return it
within 6months and your purchase price less 20% will be refunded.
4. Over 90 percent of LaserComb users are satisfied with the results they get from using HairMax. Our return
rate is around 7 percent - very low for any product offering a money-back guarantee.
5. The LaserComb adheres to United States CDRH regulations for laser safety.
6. We have doctors including dermatologists and plastic surgeons using the product, and also recommending
it to their patients.
7. Customer satisfaction with the LaserComb is very high. Customer service and customer satisfaction are
our very important goals.
8. The press and public have shown great interest in the HairMax LaserComb with numerous positive reports
on news programs, in newspapers and magazines around the country. Time Magazine has named the
HairMax LaserComb one of its "Inventions of the Year".
Sales Protocols
Positive user experiences, customer satisfaction and providing realistic expectations are our main concerns.
When someone calls they are usually cautious of being scammed and skeptical of our technology. We need
to speak clearly, provide confidence in the company and credibility with our technology. When referring to
the HairMax LaserComb, call it the LaserComb or a laser. Don't call it a comb, as it is much more than that.
While processing the order at the point of waiting for the approval (which takes a few seconds), we like to
remind the customer briefly how to use the LaserComb with: "The key to getting the best success with the
LaserComb is to go very slowly over your head when using it, going about a ½ inch at a time and holding it
still for about 4 to 5 seconds". Positive user experiences are our main concern, if you have any questions
once you receive the LaserComb please do not hesitate to call."