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TROUBLESHOOTING 21
TROUBLESHOOTING
When Something lsn' Working
DANGER! Risk of injury!
Improperly performed repairs can lead to the device not functioning safely. This can
endanger yourself and the environme
nt.
Problem
Possible Cause
Possible Solution
• Tool will not start.
• Battery not installed properly.
• Battery not charged.
• Lock-out button not actuated.
• Check battery installation.
• Check battery charging
requirements.
• Push lock off button/actuate trigger.
• Unit will not charge.
• Battery not inserted into charger.
• Insert battery into charger until
green LED appears. Charge up to
5 hours if battery totally drained.
• Bar/chain overheated.
• Chain too tight.
• Lubrication needed.
• Refer to "adjusting chain tension"
section.
• Refer to "chain oiling" section.
• Chain is loose.
• Chain tension set incorrectly.
• Refer to "adjusting chain tension"
section.
• Poor cut quality.
• Chain tension set incorrectly.
• Chain needs replacement.
• Refer to "adjusting chain tension'
section. Note: Excessive tension
leads to excessive wear and
reduction in life of bar & chain.
Lubricate before each cut. Refer to
''replacing the chain" section.
• Unit runs but does
not cut.
• Chain installed backwards.
• Refer to sections for installing and
removing chain.
• Unit stops while cutting.
• Lithium battery depleted.
• Voltage limit protection exceeded.
• Battery too hot.
• Charge battery.
• Unit is being forced. Restart and
apply less pressure.
• Allow battery to cool for 30 minutes
before proceeding.
• Unit does not oil.
• Oil reservoir emptied.
• Oiling hole on guide bar clogged.
• Refill reservoir.
• Clean guide bar, sprocket and
sprocket cover. Refer to "care and
maintenance" section.