6
Dual Conveyor Convertible Toasters, Up to 1,100 Slices Per Hour* Operator’s Manual - Models JT2HC and JT3HC
TROUBLESHOOTING
Problem
Might be Caused By
Course of Action
Toaster does not heat and the
conveyor belt does not move.
Toaster is not plugged in.
Plug in the toaster.
Power knob setting is incorrect.
Rotate the power knob to the ON (|) position.
The wall breaker may be tripped.
1. Inspect for tripped breaker.
2. Reset the breaker.
3. If the breaker was not tripped, inspect the toasting chamber for
broken heat element tubes
For broken tubes, contact Vollrath Technical Services.
The reset may be tripped.
Look under the toaster to see if an object is preventing the fan
blades from turning.
1. Rotate the heat control knobs to the OFF position.
2. Rotate the power knob to the OFF (O) position.
3. Unplug the toaster.
4. Wait 30 minutes for the toaster cool.
5. Remove the object.
6. Plug in the toaster.
7. Rotate the power knob to the ON (|) position.
8. Press the reset button. You should hear and feel the button
reset. The toaster should start to operate.
9. If the problem persists call Vollrath Technical Services.
Inspect the fan blades to see if they are dirty.
1. Rotate the heat control knobs to the OFF position.
2. Rotate the power knob to the OFF (O) position.
3. Unplug the toaster.
4. Wait 30 minutes for the toaster cool.
5. Clean the fan blades.
6. Plug in the toaster.
7. Rotate the power knob to the ON (|) position.
8. Press the reset button.
9. If the problem persists call Vollrath Technical Services.
Toaster heats and the conveyor belt
does not move.
There may be a problem with the motor/
speed control or drive chain.
Contact Vollrath Technical Services.
Top or bottom heater tubes do not
heat.
One or more heater tubes may have
burned out.
Contact Vollrath Technical Services.
Heat control switch may be broken.
Toaster repeatedly overheats.
The crumb tray may not be installed.
Verify the crumb tray is installed.
The fan may be dirty.
Verify the fan blades are clean. See instruction above for inspecting
and cleaning the fan blades.
There may be a problem with the fan.
Run the toaster for 10 minutes. If the fan does not run, contact
Vollrath Technical Services.
The fan is not running.
There may be a problem with the fan or
the fan switch.
Run the toaster for 10 minutes. If the fan does not run, contact
Vollrath Technical Services.
The toaster is turned off and the fan
is running.
Normal operation. The fan turns on as
needed to cool the toaster.
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