Introduction | Interior | Exterior | Safety | Equipment | Colours & Upholstery | Driving | Technical |
Service
Print | Exit |
14
Volkswagen service for your peace of mind.
The Volkswagen Warranty.
Three-year Warranty.
All Volkswagen new Golf R32s come with a three-year/60,000 miles warranty,
which protects your car against the failure of most mechanical and electrical
components due to manufacturing defects. This comprises a two-year
manufacturer’s warranty with unlimited mileage plus a further
one-year/60,000 miles (whichever is soonest) Retailer Warranty. Should the
mileage exceed 60,000 miles within the first two years, the manufacturer’s
two-year warranty will still be valid. If an additional warranty for subsequent
years or higher mileage is desired, it may be purchased from an authorised
Volkswagen retailer or repairer; however, this additional warranty must be
purchased before the mileage reaches 60,000. Full details of the three-year
warranty are available from your authorised Volkswagen retailer or repairer.
Three-year Paint Warranty.
The paintwork of the new Golf R32 is covered against manufacturing defects
for a period of three years. Naturally, the new Golf R32 must be cared for
in compliance with the operating instructions which will be found in your
vehicle handbook. Please consult your authorised Volkswagen retailer or
repairer for full warranty details.
12-year Body Protection Warranty.
The internal body sections and panels of the new Golf R32 are covered against
rusting through from the inside for 12 years. Naturally, the new Golf R32 must
be cared for in compliance with the operating instructions. Please consult
your authorised Volkswagen retailer or repairer for full warranty details.
Service Intervals.
Volkswagen are pleased to offer you a choice on how your new Golf R32 is
serviced. The appropriate selection is entirely dependent on how the car
is likely to be driven and its general use. To help you identify which type
of service would be most suitable, please refer to the following guide.
The Time and Distance Service is recommended for vehicles that
will cover less than 10,000 miles in 12 months and if the vehicle is likely
to be used in the following way:
• Predominantly urban driving, short journeys with frequent cold starts.
• Activities regularly producing high engine loading, e.g. frequent hill climbs,
driving with vehicle fully loaded and towing.
• Uneconomical driving style using high rpms with heavy acceleration and
heavy braking.
The service intervals for the Time and Distance Service are as follows:
• Oil change service Every 10,000 miles/1 year (whichever is soonest).
• Interval service Every 20,000 miles/2 years (whichever is soonest).
• Interval service inspection Every 40,000 miles/4 years (whichever is soonest).
Service Intervals (continued).
The LongLife Service is recommended for vehicles with a daily mileage
of more than 25 miles where the vehicle is driven regularly mainly on longer
distance journeys. The vehicle is driven mainly at a constant speed with
minimum vehicle and engine loading, minimal towing and driven in an
economical manner.
With the LongLife Service the vehicle can cover anywhere between 10,000*
and a maximum of 20,000* miles or 24 months (whichever is soonest).
* Please note that mileages are approximate as the service indicator system
uses kilometres as the distance measurement. Please consult your authorised
Volkswagen retailer or repairer for advice and full details.
Approved Accessories.
A comprehensive range of accessories from alloy wheels to carpet mats
is available to complement the factory-fitted option list. Volkswagen
approved accessories purchased from and fitted by your authorised
Volkswagen retailer at the point of vehicle sale will also benefit from
the three-year vehicle warranty.
Volkswagen Insurance.
Competitive insurance premiums are available to Volkswagen owners through
Volkswagen Insurance Service (Great Britain) Limited. Volkswagen Insurance
guarantees that all repair work is undertaken by an authorised Volkswagen
retailer or repairer. For a quotation, telephone Linkline on 0845 600 8006.
Extended Warranty.
You may purchase additional protection from your authorised Volkswagen
retailer or repairer, or contact 0870 9000 115.
Volkswagen Finance
†
.
Volkswagen Finance specialises in providing funding solutions for Volkswagen
drivers. Whether your Volkswagen is for private or business use, you can
choose from a range of funding options.
Here is our full range of finance products:
•
New Solutions – a personal contract plan
•
Hire purchase
•
Lease purchase
•
Finance lease
•
Contract hire
With all of our finance products you can choose one of our fixed-cost
maintenance plans designed to help you budget accurately.
No matter what finance product you choose, your local Volkswagen retailer
will be able to provide you with a personalised quote that could meet your
budget and vehicle needs.
Volkswagen Assistance.
Every new car is registered for Volkswagen Assistance for one year. This
provides vehicle recovery in the unlikely event of a breakdown (subject to
conditions). Volkswagen Assistance can also be purchased for subsequent
years. For full details, please contact your authorised Volkswagen retailer.
Tax Free Sales.
For full details, please contact your authorised Volkswagen retailer.
CO
2
Emission.
The weight of a vehicle will influence the level of CO
2
emission it produces;
as a result, vehicles with higher levels of specification and factory-fitted
options may emit higher levels of CO
2
.
The CO
2
figure quoted for each vehicle is the maximum possible.
The unladen weight of the vehicle is calculated by range at the time of
manufacture and the maximum possible CO
2
emission for that weight range
is applied according to the Council Directive 80/1268EEC as amended by
Commission Directive 1999/100/EC on the approximation of the laws of
the member states relating to the carbon dioxide emissions and the fuel
consumption of motor vehicles.
Please Note:
Some illustrations in this brochure do not necessarily reflect UK specifications
and may not be available. In particular, controls and some items of equipment
are positioned differently for the UK.
The specifications contained in this brochure are for information purposes
only and are subject to change. If you require any specific feature, you must
consult your authorised Volkswagen retailer who is regularly updated with any
change in specification. Please check model availability and full specification
details with your authorised Volkswagen retailer prior to ordering.
Note: We would like to advise you that telephone calls to Volkswagen
Customer Care may be monitored and recorded as part of our training and
quality assurance processes. All our monitoring and recording processes meet
Oftel regulations.
† Volkswagen Finance is a trading name of Volkswagen Financial Services
(UK) Limited. An offer of finance depends on certain conditions.
Available to people over 18 in the UK only.
