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Installation

Operation

5

6

7

4

1. 

Unclip the battery compartment cover (10) and 

install 2 x AA batteries (supplied) and replace the 
cover.

2. 

Plug the stub cable (13) into the telephone jack 

socket (7).

3. 

Unplug the coiled handset cord from the 
base of your telephone and plug in the 
free  end of the stub cable instead.

4.

Plug the coiled handset cord into the handset
jack socket (8).

5.

Plug the D Cable into the headset jack

 socket 

(6). 

Telephone

Handset

Headset

GLA-501 

1.

Lift the handset off the cradle, you may be able to 
program a key to activate the hook switch instead.  
Check with the instruction manual for your system.

2. 

You should hear dial tone in the handset, press the 
handset/headset switch to change over to headset 
mode.

3.

If you don’t hear dial tone, adjust the compatibility 
switches until you hear it. In the majority of 
instances your amplifier will work with the factory 
setting of A3 

3.

Dial and speak as normal, when finished, replace 
the handset or press the relevant key to disconnect 
your telephone.

Configuration

The GLA-501 is factory set (setting A3) to be compatible 
with the majority of telephones. It can be configured to 
work with other systems using the compatibility switches.

Troubleshooting

Callers can’t hear me or I can’t hear my callers

Check all cables are connected correctly.
Check that the compatibility switches are correctly configured (factory setting 
is A3).
Check the handset/headset button (9). Push the button in for headset use 
and push again to release for handset use.

Callers voice is low or distorted

Adjust the receiver volume (12) to a more suitable level.
Check the condition of your batteries - always use alkaline cells.
Check that the compatibility switches are correctly configured (factory setting 
is A3).

Callers can’t hear me, but I can hear them

Make sure that your headset microphone is positioned correctly - it should be 
approximately 25mm from the front of your mouth.
Adjust the mic gain (14) to the desired level.
Check that the mute switch isn’t depressed - the indicator (12) will be lit if 
the microphone is muted.

My voice echoes or sounds like I’m in a tunnel

Check the mic gain (4) and receiver level(3) and reduce either or both.

My VoiceAmp appears to be dead

Check the condition of your batteries and replace if necessary.
Check the compatibility switch is correctly set, in most instances the factory 
setting will be correct - A3

Warranty

This product is covered by a two year manufacturers 
warranty which covers electronic/electrical failure only.
Voice Active endeavours to evaluate the warranty claim on 
the day of receipt and to return any repaired or replaced 
goods for delivery on the next working day wherever 
possible. 
Faulty product under warranty should be returned to:

Voice Active 

)HUQH\

'XUVOH\

*ORXFHVWHUVKLUH

*/$%

Items should be securely packed, preferably within the 
original packaging or suitable box or padded envelope and 
should include either a completed return slip (below) or a 
letter with full contact details and a description of the fault. 
To ensure safe delivery we recommend that a Proof of 
Delivery service is used.

NAME:

COMPANY

ADDRESS

POSTCODE

TELEPHONE

FAX

TELEPHONE SYSTEM

Setting A

3

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