TVM 5405/5605 Series - English
17
Simple troubleshooting
Found a problem you can’t fix? Don’t panic… try these!
Problem
Cause
Solution
‘I have a lot of leftover
bolts, is something
wrong?’
No, you did it very well! You
only need 4 bolts to install
the mount to your TV.
Because of all the different
types of TVs, we have
included the most common
sizes for the most sold TVs.
Don’t waste the other bolts, save them!
You can use them for another TV when
you buy a new one or use it elsewhere.
‘My wall screws have
snapped!’
You might not be drilling
deep enough… or your drill
could be too blunt, so that
the hole is too narrow and
the screw gets stuck.
Use another hole in the wall plate to fix the
wall mount to the wall. Make sure you use
a sharp drill of the correct size. Use the
size of the screw as indication of the depth
to be drilled.
‘My cover is stuck!’
If the space between your
wall and your wall mount is
a little too tight, things can
get tricky to reach.
Push a small screwdriver between wall and
wall mount to push the snap hooks down to
release.
