VMware VCENTER APPLICATION DISCOVERY MANAGER 6.1 - REPOSITORY, Руководство пользователя

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Chapter 5 Discovery
Discovery Results
The Detail Discovery > Discovery Results page displays the latest detail discovery results and allows you to
create or modify a detail discovery policy, or view the report card for a policy.
Report Card
You can use the report card to view information about discovery, such as the total discovery time, detailed
status information, protocols used, discovery stages and their times, and much more. You can also use the
report card as a troubleshooting utility. You can view and resolve errors directly from the report card as well
as create a support package for the specific report card. The report card is useful in the following scenarios:

When you want to find out more detailed information about the discovery process such as search
strategies and directories, or the time taken to complete the full discovery.

For troubleshooting discovery errors.

When discovery is reported as successful, but a CI seems to be missing or has an incorrect value, and the
user wants to investigate this further.
Discovery Directories
The Detail Discovery > Discovery Directories page allows you to specify or customize the directories that
ADM will search when it searches for applications. ADM then searches the directories added through this
interface in addition to all the default directories through which it searches.
The following is an example in which you would use this page:
1 The default Oracle installation on UNIX is located at /opt/oracle , but in your environment, Oracle is
installed on a different location such as /opt/applications/oracle .
2 You need to add /opt/applications/oracle as a discovery directory and can do so through the
Detail Discovery > Discovery Directories page.
Timeouts
The Detail Discovery > Timeouts page lets you configure the timeout values for different protocol methods.
Each protocol used for discovery (that is, SNMP, SSH, Telnet, WMI, or VI ‐ SDK) uses a different method (such
as running a remote command in an SSH session or executing a remote query with WMI) in order to acquire
information. A timeout is enforced on the execution of each protocol method. This page allows you to modify
the timeout values. Typically, this is for advanced users.
The following is an example in which you would configure the timeout values:
1 You perform a discovery and receive a timeout error in the Discovery Results tab of the report card.
Following error message is displayed:
Method “running remote shell command” has timed out. Current timeout is 10 minutes.
2 Click the resolution link that redirects you to the Detail Discovery Timeouts table in the
Detail Discovery > Timeouts tab.
3 Change the timeout for “Run a shell command” from 10 minutes to 20 minutes.
Troubleshooting Knowledgebase
Navigate to Detail Discovery > Troubleshooting Knowledgebase page for troubleshooting scenarios. The
following is an example in which you would use this tab:
1 You encounter detail discovery problems or errors.
2 Your Customer Support Representative cannot resolve the problem. Engineering requires more
information and creates a specialized knowledge base file in order to debug the problem.
N
OTE
The discovery directories specified in this tab apply only to detail discovery.