VMware GSX Server 3 Administration, Руководство администратора

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C H A P T E R 1 Introduction and System Requirements
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Technical Support Resources
The following sections describe various technical support resources available to you.
• Self-Service Support
• Online and Telephone Support
• Support Offerings
• Reporting Problems
• Log Files
Self-Service Support
Use the VMware Technology Network for self help tools and technical information:
• Product Information — www.vmware.com/support/resources
• Technology Information — www.vmware.com/vcommunity/technology
• Documentation — www.vmware.com/support/pubs
• Knowledge Base — www.vmware.com/support/kb
• Discussion Forums — www.vmware.com/community
• User Groups — www.vmware.com/vcommunity/usergroups.html
For more information about the VMware Technology Network, go to www.vmtn.net .
Online and Telephone Support
Use online support to submit technical support requests, view your product and
contract information, and register your products. Go to
www.vmware.com/support .
Use phone support for the fastest response on priority 1 issues for customers with
appropriate support contracts. Go to
www.vmware.com/support/phone_support.html .
Support Offerings
Find out how VMware's support offerings can help you meet your business needs. Go
to
www.vmware.com/support/services .
Reporting Problems
If you have problems while running GSX Server, please report them to the VMware
support team.
You must register your serial number; then you can report your problems by
submitting a support request at
www.vmware.com/requestsupport .