maIntenance and Warr ant y
35
How to Obtain Warranty Service
If you encounter any difficulties with your
SUV, you should first contact the VMI
Mobility Equipment Dealer (“MED”) from
whom you purchased the SUV or, if you
are outside that MED’s local area, the
nearest VMI MED. A list of VMI MEDs can
be obtained by dialing 855-VMI-VANS
(864-8267).
If the VMI MED believes that your
problem would more effectively be dealt
with by an authorized Honda dealership
(for example, if the problem pertains to
automotive parts covered by the Honda
Limited Warranty), you will be referred
to a local Honda dealership for warranty
service. If the SUV cannot be operated
safely, transportation of your SUV to
and from the Honda dealership will be
arranged by the MED and you will be
advised by the MED where and when
to pick up your vehicle. If the vehicle
can be safely operated, it may be more
efficient for you to drive the vehicle to
the designated Honda dealership for
warranty service, in which case you
should make certain that the MED fills
out the Service Information Form (pg 32),
and you should bring it to the designated
Honda dealership.
If you are unable to bring the vehicle to
a MED and need to bring it to a Honda
dealer (for example, if you experience a
problem where there is no MED nearby),
please present the Service Information
Form (pg 32) to the Service Manager of
the Honda Dealer. If you require help with
this warranty or have any questions or
comments, please contact VMI at:
VMI Customer Advocate Center
5202 S. 28th Place
Phoenix, AZ 85040
855-VMI-VANS (864-8267)
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Страница 48: ...855 VMI VANS vmivans com 5202 S 28th Place Phoenix AZ 85040 864 8267...