subassembly accessory, or any hardware, software, or system product, which under
proper and normal use proves defective in material and workmanship.
The customer shall provide notice to VMIC of each such defect within a
reasonable time after the customer's discovery of such defect.
In order to return the defective product(s) or part(s), the customer must
contact VMIC's Customer Service Department to obtain a Call Ticket Number. The
defective product(s) or part(s) must also be properly boxed and weighed. After a
VMIC Call Ticket Number and RMA Number have been obtained, the defective
product(s) or part(s) may be returned (transportation collect for surface UPS) to
VMIC. Any replaced or repaired product(s) or part(s) will be shipped back to the
customer's at the expense of VMIC (also UPS surface).
The customer should be aware that the above process can sometimes
take up to eight (8) days for the shipment to reach VMIC. The customer has the
option to ship the defective product(s) or part(s) at the customer's own expense if
the customer cannot afford this possible delay.
There shall be no warranty or liability on any VMIC product(s) or part(s)
that is (are) damaged or subjected to accident(s), perils of nature, negligence,
overtemperature, overvoltage, misapplication of electrical power, insertion or
removal of boards from backplanes and/or I/O connectors with power applied by the
customer(s), appointee(s), or any other person(s) without the expressed approval of
VMIC.
Final determination of warranty eligibility shall be made by VMIC, and if a
warranty claim is considered invalid for any reason, the customer will be charged for
services performed and expenses incurred by VMIC in repair, handling and shipping
the returned product or part. Determination as to whether the item is within warranty
coverage shall not be unreasonably withheld.
The warranty period of the replacement or repaired product(s) or part(s)
shall terminate with the termination of the warranty period with respect to the original
product(s) or part(s) for all replacement parts supplied or repairs made during the
original warranty period.
THE FOREGOING WARRANTY AND REMEDY ARE EXCLUSIVE AND VMIC SHALL
HAVE NO OTHER OR ADDITIONAL LIABILITY TO BUYER OR TO ANYONE CLAIMING UNDER
BUYER (THIRD PARTY) UNDER ANY OTHER AGREEMENT OR WARRANTY, EXPRESS OR
IMPLIED EITHER IN FACT OR BY OPERATION OF THE LAW, INCLUDING ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS, STATUTORY, OR OTHERWISE. VMIC
SHALL HAVE NO LIABILITY FOR SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND
OR FROM ANY CAUSE ARISING OUT OF THE INSTALLATION OR USE OF ANY PRODUCT
FURNISHED HEREUNDER.
33
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
Содержание VMIVME-2131
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