VIZU VI016, Руководство пользователя

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9
Terms and Conditions
Claims
No claim shall be entertained by the Company unless made in writing. Claims arising from
damage or partial loss in transit must reach the Company within 7 days from the date of
delivery. Claims for non-delivery must reach the Company within 10 days from the date of
dispatch. All other claims must reach the Company within 7 days. Damaged goods must be
retained for inspection/collection.
Returns
The Company does not operate a returns policy unless the goods are defective:
In circumstances where the Company agrees to accept return of goods, a charge of 25% of
the invoice value will be made.