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There is no power.

•  Press the 

POWER button on the remote control or on the top of your Sound Bar.

•  Ensure the power cord is securely connected.

• 

Plug a different device into the electrical outlet to verify that the outlet is working correctly.

There is no sound.

• 

Increase the volume. Press 

Volume Up on the remote control or on the top of your Sound Bar.

•  Press 

MUTE on the remote to ensure the Sound Bar is not muted.

•  Press 

INPUT

 on the remote or on the top of your Sound Bar to select a different input source.

•  When using either of the Digital Inputs, if there is no audio: (A) Try setting the TV output to PCM or (B) Connect directly to 

your Blu-ray/other source, some TVs do not pass through digital audio. 

• 

On digital inputs, the input LEDs will flash rapidly if an unsupported format is present. Set the source to output PCM.

• 

Your TV may be set to variable audio output. Confirm that the audio output setting is set to 

FIXED or STANDARD, not 

VARIABLE. Consult your TV’s user manual for more detailed information.

• 

If using Bluetooth, ensure that the volume on your source device is turned up and that the device is not muted.

I hear buzzing or 

humming.

•  Ensure all cables and wires are securely connected.

• 

Connect a different source device (TV, Blu-ray player, etc) to see if the buzzing persists. If it does not, the problem may be 

with the original device.

• 

Connect your device to a different input on the Sound Bar.

The remote

isn’t working.

•  Replace the remote batteries with new ones.

•  Point the remote directly at the center of the Sound Bar when pressing a button.

•  If using a Bluetooth connection, some of the buttons on the remote may not be supported by the streaming application. 

(e.g., Pandora doesn’t support the Back button.)

HELP & TROUBLESHOOTING

23

Содержание SB3831-C6M

Страница 1: ...QUICK START GUIDE Model SB3831 C6M VIZIO...

Страница 2: ...ers that produce heat Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a...

Страница 3: ...5 First Time Setup 7 Using the Remote 12 LED Indicators 13 Bluetooth Pairing 15 Using Bluetooth mode 16 Advanced Setup 17 Connecting a Subwoofer 18 Using Button Combinations 19 Wall Mounting the Soun...

Страница 4: ...mote Control with 2 x AAA Batteries High Definition Sound Bar with Wireless Subwoofer 2 x Sound Bar Wall Mount Brackets Wall Mount Template 2 x Wall Mount Screws Size M4 x 10mm Digital Optical Cable S...

Страница 5: ...Bar Power Port OPTICAL 4 Digital Optical Audio In DIGITAL 3 Coaxial In AUX 1 Analog Audio In Stereo RCA AUX 2 Analog Audio In Stereo 3 5mm USB 6 USB In Supports WAV file format playback only 5 CONTROL...

Страница 6: ...d Bar Input Press to change the audio source Power Press to turn soundbar on or off Volume Increase or decrease the loudness of the audio Bluetooth Input Hold to pair See Bluetooth Pairing for more in...

Страница 7: ...al When using either of the Digital Inputs if there is no audio A try setting the TV output to PCM or B Connect directly to your Blu ray other source some TVs do not pass through digital audio Back of...

Страница 8: ...ble to the Sound Bar AC IN as shown Plug the power cable into an electrical outlet 2 Back of Sound Bar 8 When plugged in for the first time the sound bar will automatically turn on and begin searching...

Страница 9: ...Connect the power cable to the Subwoofer AC IN as shown Plug the power cable into an electrical outlet Flip the Power Switch into the On position 3 Back of Subwoofer 9...

Страница 10: ...is centered below the TV For the best surround sound experience position the Sound Bar as shown The Sound Bar should be close to ear level The Subwoofer should be placed in a corner of the room 4 Sub...

Страница 11: ...ng Button Combinations section for more information or press and hold the INPUT button for 3 seconds 11 Tip Pressing the INPUT button will stop the auto detect function Turn your TV on the sound bar w...

Страница 12: ...to enable Auto Input detect mode Play Pause Press to play or pause Next Press to skip to the next track Changes Treble Bass and Center levels TruSurround HD Press to enable disable TruSurround HD Bass...

Страница 13: ...the button on the remote The Sound Bar will be discoverable for 15 minutes You can now search for the Sound Bar VIZIO SB3831 using your Bluetooth Device The sound bar will power down if no device is...

Страница 14: ...ors will move to the top with increasing levels and to the bottom with decreasing levels Center Levels Press the CENTER button then press the Next Previous button to increase decrease the center level...

Страница 15: ...anel on the front of the Sound Bar will light sequentially from bottom to top and back again Once the device is paired the LED Indicators will stop flashing 2 You can now search for the Sound Bar VIZI...

Страница 16: ...on Try the following if your sound quality is less than optimal If you hear any break up or disconnect while streaming music from your device move the source device closer to the Sound Bar Be sure tha...

Страница 17: ...upports WAV file format playback only DIGITAL OPTICAL CABLE DIGITAL COAXIAL CABLE 3 5MM TO RCA CABLE 3 5MM TO RCA CABLE Back of Sound Bar Game Console Network Media Player Tablet MP3 Player Laptop USB...

Страница 18: ...ld the Pairing button on the back of the Subwoofer for 5 seconds The LED on the back of the Subwoofer will begin to blink 2 Press and hold the Power button on the top of the Sound Bar for 5 Seconds Th...

Страница 19: ...t the volume of the sound bar To enable disable this function Press and Hold the Power and Volume Up buttons for 5 seconds Note This function is enabled by default Energy Star When the Energy Star set...

Страница 20: ...the two wall mount screws into the wall mount screw holes and then tighten them with a Phillips screwdriver 1 2 Place the included wall mounting template against the wall under your TV Mark the four b...

Страница 21: ...ack ets to the wall are not included Choose the screw type and length appropriate to your home s construction If in doubt consult a professional installer 30 95 in 78 60 cm Wall Mount Screw Screw Size...

Страница 22: ...nition resolutions the E Series HDMI cable provides picture perfect HD video 3D and superior audio all at up to 18 Gbps This all in one cable also supports advanced 7 1 surround sound and Audio Return...

Страница 23: ...ted format is present Set the source to output PCM Your TV may be set to variable audio output Confirm that the audio output setting is set to FIXED or STANDARD not VARIABLE Consult your TV s user man...

Страница 24: ...GISTER YOUR VIZIO PRODUCT NOW Customized Support Get assistance quickly with your information on hand News Offers Take advantage of the latest news and special offers from VIZIO Safety Satisfaction St...

Страница 25: ...ices Technical Problems Product Updates And More SUPPORT VIZIO COM You can also contact our award winning support team at Phone Email 877 878 4946 TOLL FREE techsupport VIZIO com Hours Of Operation Mo...

Страница 26: ...ted warranty only covers defects in materials and workmanship This warranty does not cover for example cosmetic damage normal wear and tear improper operation improper voltage supply or power surges s...

Страница 27: ...erference including interference that may cause undesired operation of the device 2 Changes or modifications not expressly approved by the party responsible for compliance could void the user s author...

Страница 28: ...2015 VIZIO INC ALL RIGHTS RESERVED 150210OC US NC...

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