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VIZIO VMM26 F20I User Guide
VIZIO Limited Product
Warranty
VIZIO provides a “ONE-YEAR LIMITED WARRANTY” against manufacturing defects in materials
and workmanship to the original purchaser of a new VIZIO display purchased from an
authorized VIZIO U.S. reseller and used in the fifty (50) United States or Puerto Rico.
VIZIO's Responsibility
VIZIO displays purchased new from an authorized VIZIO U.S. reseller and that are used in the
fifty (50) United States or Puerto Rico are warranted to be free from manufacturing defects in
materials and workmanship for one (1) year from the date of the original retail purchase. If the
display fails to conform to this limited warranty, VIZIO will, at its option and sole discretion,
repair or replace the display.
Labor
During the one-year limited warranty period, VIZIO will provide, when needed, service labor to
repair a manufacturing defect. Repairs required on displays which are thirty (30) inches and
larger generally will be made “on-site” where the display is installed. The determination for
performing the on-site repair is dependent upon the manufacturing defect and is at VIZIO's
option and sole discretion. Repairs required on displays which are less than thirty (30) inches
generally will be performed at a VIZIO service center.
Parts
Repairs may be made with new or recertified parts, or the entire unit may be replaced with a
new or recertified unit, at VIZIO's option and sole discretion. Replacement parts or replacement
units provided under this limited warranty are warranted for the remaining portion of the
original warranty period, or for ninety (90) days from warranty service or replacement,
whichever is later.
How to Obtain Warranty Service
To obtain warranty service, contact VIZIO Technical Support via email at
TechSupport@VIZIO.com, via phone at 877-MYVIZIO (877-698-4946), or via postal mail at VIZIO
Technical Support, 39 Tesla, Irvine, CA 92618. You must provide the model, serial number, and
date of purchase. VIZIO Technical Support is available from 6:00AM to 9:00PM Pacific Time,
Monday through Friday, and 10:00AM to 2:00PM Pacific Time, Saturday and Sunday. Please
note that holiday hours may vary. For up to date information, please visit www.VIZIO.com.
VIZIO reserves the right to assess all warranty claims and to determine if defects or damages
are covered by this limited warranty. In case of a claim that is not covered by this warranty, you
will be contacted to determine whether VIZIO should repair the damage for a fee or whether
the product should be returned to you as received by the service technician or service center.
Parts and service labor that are VIZIO's responsibility under this limited warranty will be
provided without charge. All other service is at the customer's expense. VIZIO reserves the
right to charge the customer for any service call for anything not covered by this limited
warranty. Before you ask for warranty service, please review your User Manual. You may avoid a
service call and a service charge.
Please refer to the reverse side of this page for additional information regarding how to obtain
warranty service.
PLEASE DO NOT RETURN YOUR UNIT TO VIZIO WITHOUT PRIOR AUTHORIZATION.