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ONE-YEAR LIMITED WARRANTY ON PARTS AND LABOR

Covers units purchased as new in Canada

VIZIO provides a warranty to the original purchaser of a new Product against defects in materials and workmanship 

for a period of one year of non-commercial usage and ninety (90) days of commercial use. If a Product covered 

by this warranty is determined to be defective, within the warranty period, authorized for sale in Canada and from 

an authorized Canadian reseller, VIZIO will repair, replace or refund the unit at its sole option and discretion.  VIZIO 

reserves the right to dispatch In-Home Service subject to availability or provide other service type options.

To obtain warranty service, contact VIZIO Technical Support via email: [email protected] or via phone at 877 

MY VIZIO (877.698.4946) from 7:00AM to 11:00PM Monday through Friday and 9:00AM to 6:00PM Saturday and 

Sunday, Central Time, or  http://store.vizio.com/en-ca/. Pre-authorization must be obtained before sending any 

product to a VIZIO service center. Proof of purchase in the form of a purchase receipt or copy thereof is required to 

show that a Product is within the warranty period.

Parts and Labor

There will be no charge for parts or labor during the warranty period. Replacement parts and units may be new 

or recertified at VIZIO’s option and sole discretion. Replacement parts and units are warranted for the remaining 

portion of the original warranty or for ninety (90) days from warranty service or replacement, whichever is greater.

Type of Service

TV’s 32” or larger will usually be serviced in-home. In-home service requires complete and easy access to the unit 

and does not include de-installation or re-installation of the product.  In-Home Service is subject to availability.  VIZIO 

will provide other service type options when in-home service is not available.

TV’s under 32” must be sent to a VIZIO service center to obtain warranty service. VIZIO is not responsible for 

transportation costs to the service center, but VIZIO will cover return shipping to the customer. Pre-authorization is 

required before sending any unit in for warranty service.

Product returns to VIZIO’s service center must utilize either the original carton/box and shipping material or 

packaging that affords an equal degree of protection. VIZIO Technical Support will provide instructions for packing 

and shipping the covered Product to the VIZIO service center.

Limitations and Exclusions

VIZIO’s one-year limited warranty only covers defects in materials and workmanship. This warranty does not cover, for 

example: cosmetic damage, normal wear and tear, improper operation, improper voltage supply or power surges, 

signal issues, damages from shipping, acts of God, any type of customer misuse, modifications or adjustments, as 

well as installation and set-up issues or any repairs attempted by anyone other than by a VIZIO authorized service 

center. Products with unreadable or removed serial numbers or requiring routine maintenance are not covered. 

This one year limited warranty does not cover Products sold “AS IS”, “CLEARANCE”, “FACTORY RECERTIFIED”, or by a 

non-authorized reseller.

THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR DESCRIBED ABOVE. ANY IMPLIED WARRANTIES, 

INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE 

LIMITED IN DURATION TO THE PERIOD OF TIME SET FORTH ABOVE. VIZIO’S TOTAL LIABILITY FOR ANY AND ALL LOSSES 

AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER INCLUDING VIZIO’S NEGLIGENCE, ALLEGED DAMAGE, 

OR DEFECTIVE GOODS, WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT, SHALL IN NO EVENT EXCEED THE 

PURCHASE PRICE OF THE PRODUCT. VIZIO SHALL NOT BE RESPONSIBLE FOR LOSS OF USE, LOSS OF INFORMATION OR 

DATA, COMMERCIAL LOSS, LOST REVENUE OR LOST PROFITS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES. 

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM 

PROVINCE TO PROVINCE. THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT NOTICE. CHECK www.vizio.ca FOR THE 

MOST CURRENT VERSION.

Personal Data

If your VIZIO product is capable of storing personal data and other information, ALL CONTENTS AND INFORMATION 

WILL BE DELETED IN THE COURSE OF SOME IN-HOME AND ALL SHIP-IN WARANTY SERVICE. If this occurs, your product will 

be restored to you configured as originally purchased. You will be responsible for restoring all applicable data and 

passwords. Recovery and reinstallation of user data is not covered under this Limited Warranty. In order to protect 

your personal information, VIZIO recommends that you always clear all personal information from the unit before it 

is serviced, regardless of the servicer.

 ZERO BRIGHT PIXEL DEFECT GUARANTEE

This policy covers “zero bright pixel” defects for the duration of the limited “ONE YEAR WARRANTY” on select new 

product purchases. To determine if this guarantee applies to your product, refer to the “DETAILS” tab of the model’s 

product information page www.vizio.ca or look for the “zero bright pixel” guarantee on the box.

Recertified Warranty

NINETY DAY LIMITED WARRANTY ON PARTS AND LABOR

Covers units purchased and currently located in Canada.

IF THIS WARRANTY DOCUMENT IS RECEIVED ALONG WITH A UNIT WHICH IS PROVIDED TO THE CUSTOMER AS A 

WARRANTY REPLACEMENT, THE WARRANTY OF THE PURCHASED UNIT MAY SUPERSEDE THIS ONE. SUCH A REPLACEMENT 

UNIT IS WARRANTED FOR THE LATER OF EITHER THE REMAINING PORTION OF THE ORIGINAL WARRANTY (AS SPECIFIED BY 

THE ORIGINAL WARRANTY DOCUMENTATION AND DERIVED FROM THE ORIGINAL PURCHASE DATE) OR THE WARRANTY 

PERIOD SPECIFIED HEREIN (AS DERIVED FROM THE DATE THE REPLACEMENT UNIT IS RECEIVED).

VIZIO provides a warranty to the original purchaser of its products against defects in materials and workmanship 

for a period of ninety (90) days of non-commercial use. If a Product covered by this warranty is determined to be 

defective, within the warranty period, authorized for sale in Canada and from an authorized Canadian reseller, 

VIZIO will repair, replace or refund the unit at its sole option and discretion.  VIZIO reserves the right to dispatch 

In-Home Service subject to availability or provide other service type options.

To obtain warranty service, contact VIZIO Technical Support via email: [email protected] or via phone at 877 

MY VIZIO (877.698.4946) from 7:00AM to 11:00PM Monday through Friday and 9:00AM to 6:00PM Saturday and 

Sunday, Central Time, or visit  www.vizio.ca. Proof of purchase in the form of a purchase receipt or copy thereof is 

required.

Parts 

and

 Labor

There will be no charge for parts or labor during the warranty period. Replacement parts and units may be new 

or recertified at VIZIO’s option and sole discretion. Replacement parts and units are warranted for the remaining 

portion of the original warranty or for ninety (90) days from warranty service or replacement, whichever is later.

Types of Service

Units 32” or larger will usually be serviced in-home. In-home service requires complete and easy access to the unit 

and does not include de-installation or re-installation of the product. However, in some cases, it may be necessary 

to send the unit to a VIZIO service center. VIZIO will cover the transportation charges to and from the same customer 

location.

Units less than 32” must be sent to a VIZIO service center. VIZIO is not responsible for transportation costs to the 

service center, but VIZIO will cover return shipping to the customer. Pre-authorization is required before sending any 

unit in for service.

Any returns to VIZIO’s service centers must utilize either the original carton box and shipping material or a 

replacement box and material provided by VIZIO. VIZIO technical support will provide instructions for packing and 

shipping the unit to the VIZIO service center.

Limitations and Exclusions

VIZIO’s ninety-day limited warranty only covers defects in materials and workmanship. Items not covered include 

but are not limited to cosmetic damage, normal wear and tear, misuse, signal issues, power surges, and damages 

from shipping, acts of God, any sort of customer misuse, installation, customer modifications, adjustments, and 

set-up issues. Units with unreadable or removed serial numbers, “image burn-in”, and routine maintenance are not 

covered. This warranty does not cover products sold “AS IS”, “CLEARANCE” or by a non-authorized reseller.

THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR DESCRIBED ABOVE. ANY IMPLIED WARRANTIES, 

INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE 

LIMITED IN DURATION TO THE PERIOD OF TIME SET FORTH ABOVE. VIZIO’S TOTAL LIABILITY FOR ANY AND ALL LOSSES 

AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE 

DISPLAY. VIZIO SHALL NOT BE RESPONSIBLE FOR LOSS OF USE, COMMERCIAL LOSS, LOST REVENUE OR LOST PROFITS, 

OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG 

AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE 

LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU 

MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM PROVINCE TO PROVINCE. THIS WARRANTY IS SUBJECT TO CHANGE 

WITHOUT NOTICE. CHECK www.vizio.ca FOR THE MOST CURRENT VERSION.

Service and Parts Information

ELECTRONIC SPARE PARTS 

VIZIO offers these supplier parts contact information for your convenience. In the event service is needed on your 

VIZIO product (after the warranty period) and a replacement part is required, please contact one of the following 

VIZIO authorized spare parts distributors with the required part number.

Vizparts.com Inc

710 Epperson Drive, Suite B

City of Industry, CA 91748

(888) 260 -7765

www.vizparts.com 

LIMITED WARRANTY - CANADA

Содержание E500i-B1

Страница 1: ...VIZIO QUICK START GUIDE Model E500i B1...

Страница 2: ...ater Clean only with a dry cloth Do not block any ventilation openings Install in accordance with the manufacturer s instructions Do not install near any heat sources such as radiators heat registers...

Страница 3: ...of the grounding electrode TELEVISION ANTENNA CONNECTION PROTECTION Ground Clamp Antenna Lead In Wire Antenna Discharge Unit NEC Section 810 20 Grounding Conductors NEC Section 810 21 Ground Clamps P...

Страница 4: ...PACKAGE CONTENTS Remote Control with Batteries 6 x M4 14mm Philips Screws This Quick Start Guide VIZIO LED HDTV with Stand Power Cord...

Страница 5: ...u POWER Turn TV on or off MENU Display the on screen menu INFO Display the info window DASH Use with number pad to manually enter a digital sub channel For example 18 4 or 18 5 CHANNEL UP DOWN Change...

Страница 6: ...SE It is recommended that two people take part in the base installation Place the TV screen down on a clean flat surface To prevent scratches or damage to the screen place the TV on a soft surface suc...

Страница 7: ...TV as shown Using a Philips screwdriver tighten three 3 of the included screws into the center of the neck piece to secure it to the TV Align the base with the neck piece and tighten the remaining thr...

Страница 8: ...Match colored connectors to colored ports BACK OF TV FIRST TIME SETUP Connect all of your devices first Choose ONE connection type for each device 1 White Red Blue Green Red White Red Yellow...

Страница 9: ...L HD VIDEO 1080p HD AUDIO BETTER COMPONENT CABLE ANALOG HD VIDEO 1080i STEREO AUDIO Match colored connectors to colored ports GOOD AV CABLE ANALOG VIDEO 480i STEREO AUDIO Maximum Resolution Match colo...

Страница 10: ...sliding away from the remote Insert the included batteries Gently slide the battery cover back into place 3 Connect the power cord to the back of the TV The flat edge of the connector goes toward the...

Страница 11: ...uter to the back of the TV as shown For the best Smart TV experience VIZIO recommends using an Ethernet cable However your TV also has built in Wi Fi See the Connecting to the Internet with Wi Fi sect...

Страница 12: ...nternet connection speed should be 1 5 Mbps or higher If you don t know how fast your connection speed is contact your Internet Service Provider ISP Help VIZIO Network Sleep Timer Input CC ABC Audio W...

Страница 13: ...k For more information see the TV s User Manual Using the on screen keyboard enter your network s password then highlight Connect and press OK If you are having trouble connecting to your network chec...

Страница 14: ...TV Settings menu MENU Button 2 Highlight User Manual and press OK Help VIZIO Network Sleep Timer Input CC ABC Audio Wide Normal Picture Settings Panoramic Wide Zoom 2D 3D Exit TV SETTINGS Picture Aud...

Страница 15: ...Contents Installing the TV Controls and Connections Connecting your Devices Completing the First Time Setup Using the On Screen Menu USER YOUR REMOTE Previous Page Next Page Menu Open TV Menu PAGE NUM...

Страница 16: ...ther and news information and more all on demand A high speed Internet connection is required to receive product updates and to access online content Press the V Button to display the V I A Plus App D...

Страница 17: ...the fullscreen V I A Plus Apps window Installed Apps The Apps displayed here are also available in the V I A Plus App Dock App Store Tabs Browse through Apps on these tabs and add them to your My Apps...

Страница 18: ...ess subwoofer rear satellite speakers and is packed with the latest in Dolby and DTS audio technology Bluetooth connectivity lets you stream your music wirelessly letting you turn any room into the ul...

Страница 19: ...ces Technical Problems Product Updates And More SUPPORT VIZIO COM Your can also contact our award winning support team at Phone Email 877 878 4946 TOLL FREE techsupport VIZIO com Hours Of Operation Mo...

Страница 20: ...sure your connected devices are turned on Press the INPUT button on the remote and select the input to which your device is connected HDMI 1 COMP etc Note that some television channels add black bars...

Страница 21: ...on and sole discretion Replacement parts and Products are warranted for the remaining portion of the original warranty or for ninety 90 days from warranty service or replacement whichever is greater T...

Страница 22: ...EAR WARRANTY on select new product purchases To determine if this guarantee applies to your product refer to the DETAILS tab of the model s product information page www vizio ca or look for the zero b...

Страница 23: ...ENCE ALLEGED DAMAGE OR DEFECTIVE GOODS WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE PRODUCT VIZIO Sales Marketing M xico S de R L de C V SHALL NOT...

Страница 24: ...2014 VIZIO INC ALL RIGHTS RESERVED 140701OC US B...

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