HELP TOPICS
How do I return to the
Setup App?
There is a picture, but
there is no sound.
The TV displays
“No Signal.”
There are black/gray
bars on the top/
bottom/sides of the
screen.
There is no power.
•
The on-screen menu has guided setup. Press
MENU
, then select
Help
>
Guided Setup
.
Select the type of setup you need and press
OK
. The Setup App will begin.
•
To reset the TV to factory defaults, press
MENU
>
Help
>
Reset TV Settings
. Select
Yes
.
Remember that all of your settings will be lost!
•
Press the
VOLUME UP
button on the remote or on the side of the TV.
•
Press the
MUTE
button on the remote to ensure that mute is off.
•
Press
MENU
, then select
Audio
. Be sure TV Speakers is set to
On
.
•
Be sure your connected devices are turned on.
•
Press the
INPUT
button on the remote and select the input to which your device is
connected (HDMI-1, AV, Component, etc).
•
Note that some television channels add black bars to the picture.
•
Set the TV to Wide or Zoom mode. Press
MENU
, then select
Wide
. Highlight
Wide
or
Zoom
and press
OK
.
•
Adjust the video settings of your external device
•
Be sure the power cord is securely connected to the AC socket on the TV and to a
working electrical outlet.
•
Press the
POWER
button on the remote or on the side of the TV.
•
If the above steps do not work, try plugging the power cord into a different outlet.
How do I mount my TV
to the wall?
•
Place the TV face-down on a clean, flat, stable surface. Be sure the surface is clear of debris that
can scratch or damage the TV.
•
Remove the base by loosening and removing the screws.
•
Attach your TV and wall mount to the wall, carefully following the instructions that came with your
mount.
•
See the online user manual for more information.
