HELP TOPICS
How do I return to the
Setup App?
•
The on-screen menu has guided setup. Press
MENU
, then select
Help
>
Guided Setup
. Select the
type of setup you need and press
OK
. The Setup App will begin.
•
To reset the TV to factory defaults, press
MENU
, then select
Help
>
Reset TV Settings
.
Select
Yes
. Remember that all of your settings will be lost!
There is a picture, but
there is no sound.
•
Press the
VOLUME UP
button on the remote or on the side of the TV.
•
Press the
MUTE
button on the remote to ensure that mute is off.
•
Press
MENU
, then select
Audio
and press
OK
. Be sure
TV Speakers
is set to
On
.
The TV displays
“No Signal.”
•
Be sure your connected devices are turned on.
•
Press the
INPUT
button on the remote and select the input to which your device is connected
(HDMI-1, AV, Component, etc).
There are black/gray
bars on the top/bottom/
sides of the screen.
•
Note that some television channels add black bars to the picture.
•
Set the TV to Wide or Zoom mode. Press
MENU
, then select
Wide
. Highlight
Wide
or
Zoom
and
press
OK
.
•
Adjust the video settings of your external device.
There is no power.
•
Be sure the power cord is securely connected to the AC socket on the TV and to a working
electrical outlet.
•
Press the
POWER
button on the remote or on the side of the TV.
•
If the above steps do not work, try plugging the power cord into a different outlet.
The V.I.A. App is
not working.
•
Be sure your TV is connected to an Internet connection.
•
Restart the App by pressing the
EXIT
button to close the App, then open the App.
•
Restart your TV by pressing the
POWER
button on the remote, then turn it back on.
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