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Appendix

A. Troubleshooting

Status LED

After powering up, the Network Camera performs a self-diagnostic to detect any
hardware defects. The following table lists the LED patterns in general. In case of any
fatal error, the LED will blink in a pattern other than those below.

Condition LED

color

During self-diagnostic after power on

Blink in interchanged green and red

Ethernet signal is lost

Steady red till Ethernet is detected

Before network is setup

Steady green till IP address is confirmed

After network is setup

Blink green every second

Any hardware failure

Other patterns

Reset and restore

There is a button hidden in the pinhole beside the
Ethernet socket. It is used to reset the system or
restore the factory default settings. Sometimes
resetting the system sets the system back to normal
state. If the system problems remain after reset,
restore the factory settings and install again.
RESET:

Poke the wrench to click on the button.

RESTORE: 1. Poke the wrench to press on the
button continuously.
2. Wait for self-diagnostic to run twice.
3. Withdraw the wrench as soon as the second
self-diagnostic starts.

Restoring the factory defaults

will erase any previous settings.
Reset or restore the system after
power on.

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Содержание IP3112

Страница 1: ......

Страница 2: ...2455282 F 886 2 82455532 Product name Network Camera IP31x2 Release Date 2005 04 07 Manual Revision 3 30 Web site www vivotek com Email technical vivotek com sales vivotek com Made in Taiwan Copyright 2000 2005 All rights reserved ...

Страница 3: ...d installation This also ensures the product is used properly as intended The Network Camera is a network device and its use should be straightforward for those who have basic network knowledge The Troubleshooting chapter in the Appendix provides remedies to the most common errors in set up and configuration You should consult this chapter first if you run into a system error The Network Camera is...

Страница 4: ...hentication 10 Installing plug in 11 Primary user s capability 12 Main Screen with Camera View 12 Digital Zoom 13 Digital Output 13 Snapshot 13 Client settings 14 Administrator s capability 16 Fine tuning for Best Performance 16 Opening accounts for new users 18 Change homepage layout 19 Build a multimedia web attraction site 26 Build a security application 30 Software revision upgrade 33 Definiti...

Страница 5: ... 48 A Troubleshooting 48 Status LED 48 Reset and restore 48 B Frequently asked questions 49 C URL commands of the Network Camera 52 Capture update Snapshot of JPEG image 52 Query status of the digital input 52 Drive the digital output 52 Restore factory default settings 52 Restart system 53 Page URL 54 System resource URL 54 General format of command URL 55 System configuration URL 55 Security con...

Страница 6: ... 5 www vivotek com T 886 2 82455282 F 886 2 82455532 Application configuration URL 61 Homepage layout configuration URL 62 D Technical specifications 63 ...

Страница 7: ... 6 www vivotek com T 886 2 82455282 F 886 2 82455532 Package Contents IP3112 IP3122 Power adapter Camera stand I O terminal block connector Software CD Quick installation guide Warranty card ...

Страница 8: ...ils the red LED will blink several times Refer to Appendix A for troubleshooting The Network Camera provides a general I O terminal block with one digital input and one relay switch for device control Pin 1 and pin 2 can be connected to an external sensor device and the state of voltage will be monitored from the initial state LOW The relay switch of pin 3 and pin 4 can be used to turn on or off t...

Страница 9: ...igurations Initial Access to the Network Camera Check Network Settings The Network Camera can be connected either before or immediately after software installation onto the Local Area Network The Administrator should complete the network settings on the configuration page including the correct subnet mask and IP address of gateway and DNS Ask your network administrator or Internet service provider...

Страница 10: ...Administrator can set up a maximum of twenty 20 user accounts Each user can access the Network Camera except to perform system configuration Some critical functions are exclusive for the Administrator such as system configuration user administration and software upgrades The user name for the Administrator is permanently assigned as root Once the password is changed the browser will display an aut...

Страница 11: ...up to request a username and password Upon successful authentication the following figure is displayed The foreground is the login window and the background shows the message if authentication fails The user may check the option box to save the password for future convenience This option is not available to the Administrator for obvious reason ...

Страница 12: ...gs of the user s PC or notebook If the highest security level is set the computer may prohibit any installation and execution attempt This plug in has been registered for certificate and is used to display the video in the browser Users may click on to proceed If the web browser does not allow the user to continue to install check the Internet security option and lower the security levels or conta...

Страница 13: ...ith Camera View The main page layout has two parts Configuration functions The camera can be configured using these user interfaces Camera View What the camera sees Click on the configuration link to the left of the image window to enter the configuration page ...

Страница 14: ...ncheck Disable digital zoom and use the slider control to change the zoom factors Digital Output Clicking on the On or Off button turns the digital output to either on or off status Snapshot Click on web browser will pop up a new window to show the snapshot Users can point at the snapshot and click the right button of mouse to save it ...

Страница 15: ...l or contact your IT or networking supervisor There are two settings for the client side One is Media Option for users to determine if audio should be muted The other is Protocol Option which allows choices on connection protocol between client and server There are three protocols choices to optimize your usage UDP TCP and HTTP The UDP protocol allows for more real time audio and video streams How...

Страница 16: ...e in the order of UDP TCP HTTP After the Network Camera is connected successfully Protocol Option will indicate the selected protocol The selected protocol will be recorded in the user s PC and will be used for the next connection If the network environment is changed or the user wants to let the web browser to detect again manually select the UDP protocol save and return HOME to re connect url ht...

Страница 17: ...on page are correlative to allow for achieving the best performance possible For Best Real time Video Images To achieve good real time visual effect the network bandwidth should be large enough to allow a transmission rate of greater than 20 image frames per second If the broadband network is over 1 Mbps set the Fix bit rate to 1000Kbps or 1200Kbps and set Fix quality at the highest quality The ma...

Страница 18: ...mber of users viewing on the network even when the parameters have initially been finely tuned Performance will also suffer due to poor connectivity because of the network s burst constraint Only Quality Images Will Do To have the best video quality you should set Fix quality at Detailed or Excellent and adjust the Maximum frame rate to match your network s bandwidth If your network is slow and yo...

Страница 19: ...by others Type a new word twice in 1 to enable protection This password is used to identify the administrator Then add an account with user name and password for your friends in 2 Network Camera can provide twenty accounts for your valuable customers or friends Each account identifies the access right rather than the real visitor That allows multiple visitors share the same account of different le...

Страница 20: ...thout password The Administrator can also decide if more viewers are allowed to watch the video if the viewers exceed the limit The overloaded viewers will have snapshot mode instead Change homepage layout How to change the subject text of homepage 1 Click on Configuration on homepage 2 Change the text in Host name 3 Click on Save button ...

Страница 21: ...ton The font color is better to contrast with the background How to change the background 1 Click on Configuration on homepage 2 Click on Homepage layout at the left column If you want to display simple color without any image 3 Find Background graph and choose blank 4 Find Background color and pull down the list to choose any color you like 5 Click on Save button The background color is better to...

Страница 22: ... want to change the default background image stored in the Network Camera 3 Find Background graph and choose default 4 Click on Save button 5 Prepare an image file with size less than 131000 bytes and rename it to wallppr jpg 6 Open an FTP client program and connect to the Network Camera The user name and password is as same as the Administrator s 7 Transfer wallppr jpg in local folder to the Netw...

Страница 23: ...o 3 Find Logo graph and choose Url 4 Type the URL of the image on the Internet in the edit box for example http dgl microsoft com thumbnails j023 j0234430 t gif 5 Click on Save button If you want to change the default logo stored in the Network Camera 3 Find Logo graph and choose default 4 Click on Save button 5 Prepare an image file with size less than 65000 bytes and rename it to logo gif 6 Open...

Страница 24: ...er to the Network Camera 8 Close the FTP program and reload the homepage of the Network Camera If you want to add hyperlink to the logo image 3 Find Logo link and type the hyperlink in the edit box for example http www mywebsite com 4 Click on Save button ...

Страница 25: ...actly the same including the letter case Example homepage begin html head title Example custom homepage title head body background pic wallppr jpg p a href setup config html img src http dgl microsoft com thumbnails j023 j0234430 t gif align left width 64 height 64 a font size 7 face Comic Sans MS color FF0000 Network Camera Demo font p p align left Copy the next bold line to where you want to sho...

Страница 26: ...ion on homepage 7 Click on Homepage layout at the left column 8 Check Use the customized homepage 9 Click on Save button and return to homepage The user htm only provides plain text content that scripts and URL of external resources can be used to adorn the homepage Refer to tutorials of writing HTML and scripts If the customized homepage goes wrong and cannot display link to the Homepage layout p...

Страница 27: ...ments no need to find suitable software Product demo for e business large scale service If the number of visitors has exceeded the limit the Network Camera can allow the overload viewers to see the snapshots in JPEG mode on the homepage These are still images and will be refreshed periodically and automatically It needs a script function supported by the web browser 1 Click on Configuration on hom...

Страница 28: ...t the Network Camera as an FTP client to upload the pictures The access to the Network Camera will be independent of the number of viewers and the picture quality will remain constant 1 Click on Configuration on homepage 2 Click on Network at the left column 3 Fill the FTP related settings including server user name and password as well as the upload path if specified by the web space 4 Click on s...

Страница 29: ...le uploaded via FTP in advance If the web space has no FTP service An auto refresh homepage can be used to periodically poll the newest image from the Network Camera It is most efficient if using a free web space provider as the FTP service may be limiting 1 Prepare an auto refresh homepage like the following example The URL of image is http IP address of the Network Camera cgi bin video jpg Modif...

Страница 30: ...freshrate if necessary script language javascript var image http 192 168 0 203 cgi bin video jpg IMAGE URL var refreshrate 5 SECONDS BETWEEN REFRESH var imgwidth 352 IMAGE WIDTH var imgheight 240 IMAGE HEIGHT NTSC 240 PAL 288 function refresh document images pic src image new Date setTimeout refresh refreshrate 1000 document write img src image height imgheight width imgwidth name pic if document ...

Страница 31: ...other attached devices To upload the snapshots users can choose either email or FTP according to user s needs Both e mail and FTP use the network settings on the network page Refer to the definition section for detail configuration 1 Click on Configuration on homepage 2 Click on Application at the left column 3 Check the weekdays as you need and give the period of Snapshots begin time and Snapshot...

Страница 32: ... 8 Check Enable motion detection 9 Click on new to have a new window to monitor video 10 Type in a name to identify the new window 11 Use the mouse to click hold and drag the window corner to resize or the title bar to move 12 Fine tune using the Sensitivity and Percentage fields to best suit the camera s environment Higher Sensitivity detects the slighter motion Higher Percentage discriminates sm...

Страница 33: ... 32 www vivotek com 16 Check Upload snapshots while motion detected if e mailing the snapshots is preferred 17 Check Send snapshots by email 18 Click on save to validate ...

Страница 34: ...below 1 Download the firmware file named FLASH BIN from the appropriate product folder 2 Run the Upgrade Wizard and proceed following the prompts Refer to the instructions of the Upgrade Wizard for details 3 The whole process will finish in a few minutes and it will automatically restart the system If power fails during the writing process of Flash memory the program in the memory of the Network C...

Страница 35: ...d texts are the specific phrases on the Option pages The Administrator may type the URL below the figure to directly enter the frame page of configuration If the Administrator also wants to set certain options through the URL read the reference appendix for details url http Network Camera setup config html Network Camera is the domain name or original IP address of the Network Camera ...

Страница 36: ...ith the local computer The read only date and time of the PC is displayed as updated Manual Adjust the date and time according to what is entered by the Administrator Notice the format in the related fields while doing the entry Automatic Synchronize with the NTP server over the Internet whenever the Network Camera starts up It will fail if the assigned time server cannot be reached NTP server Ass...

Страница 37: ... O control Delete user Pull down the user list to find the user s name and press to complete Allow demo account to view Click this to permit anyone who types in demo as user name No password is needed for demo account Note that a demo account is restricted to view only Allow more viewers with snapshot mode There can only be a maximum of 10 users to simultaneously view the video This option allows ...

Страница 38: ...ifferent subnet Invalid router setting will fail the transmission to destinations in different subnet Primary DNS The primary domain name server that translates hostnames into IP addresses Secondary DNS Secondary domain name server that backups the Primary DNS SMTP When the SMTP server support SMTP authentication users need to give the valid user name and password to send email via the server SMTP...

Страница 39: ...g must conform to that of the external FTP server Some FTP servers cannot accept preceding slash symbol before the path without virtual path mapping Refer to the instructions for the external FTP server for details The folder privilege must be open for upload Primary FTP passive mode The Network Camera is located inside the network protected by a firewall data connection for FTP may be prohibited ...

Страница 40: ...h the port opened by the firewall Video channel port This can be something other than the default port 5003 in order to work with the port opened by the firewall Improve audio quality in low bandwidth environment If the Network Camera seems to work in a low bandwidth network environment the user can use this option to see if audio quality can be improved by sacrificing some real time synchronizati...

Страница 41: ...ork Camera 192 168 0 96 That is The hostname of the Network Camera is Network Camera and the IP address of the Network Camera is 192 168 0 96 Enable UPnP port forwarding If the network router supports port forwarding function the Administrator can check the option to enable this function The Network Camera will negotiate the ports provided by the router after rebooted During the negotiation the co...

Страница 42: ...ombined with the Video quality control to optimize bandwidth utilization and video quality If the user wants to fix the bandwidth utilization regardless of the video quality choose Fix bit rate and select the desired bandwidth The video quality may be poor due to the sending of maximal frame rate within the limited bandwidth when images are moving rapidly Consequently to ensure detailed video qual...

Страница 43: ... 42 www vivotek com ...

Страница 44: ...en bar means the image variation is under monitoring level and a red bar means the image variation is over monitoring level When the bar goes red the detected window will also be outlined in red Going back to the homepage the monitored window is hidden but the red frame shows when motion is detected Window Name The text will show at the top of the window Sensitivity This sets the endurable differe...

Страница 45: ... the digital input and the three windows for motion detection More than one condition can be selected at once Select the appropriate digital input condition that suits the characteristics of the external device high low selects level triggering via external voltage input rising falling is for edge triggering There are three windows for motion detection each can be assigned a name If motion detecti...

Страница 46: ...hod following the intervals set above The snapshot named video jpg will be attached in the email with the subject title Periodic snapshots Send snapshots by FTP The snapshots will be uploaded to the external FTP server with the file name defined in the next option This can also be used to refresh the captured images stored in the external web server to build creative homepages FTP put snapshots wi...

Страница 47: ...ministrator s capability for how to change the default logo Logo link when users click on the logo image a new window will pop up to show the homepage of the given URL Clear the URL will disable the link function Background graph the background image can be hidden to show the background color only the default one that can be changed by the Administrator or any image on the Internet that can be loc...

Страница 48: ...k on the configuration page to view the entire system s parameter set The content is the same as those in CONFIG INI Factory default Click on this link on the configuration page to restore the factory default settings Any changes made so far will be lost and the system will be reset to the initial factory settings After clicking on the Restore button and make confirmation the system will restart a...

Страница 49: ...er network is setup Blink green every second Any hardware failure Other patterns Reset and restore There is a button hidden in the pinhole beside the Ethernet socket It is used to reset the system or restore the factory default settings Sometimes resetting the system sets the system back to normal state If the system problems remain after reset restore the factory settings and install again RESET ...

Страница 50: ...Network Camera for the first time using Internet Explorer adjust the security level of Internet Explorer to allow installation of plug ins 3 If the problem still exists after adjusting and the message over the image window is showing connecting the network traffic may be too crowded Q What is the plug in for A The plug in provided by the Network Camera is used to display motion pictures and audio ...

Страница 51: ...twork allows only HTTP mode disable the web filtering function of the anti virus program temporarily During the period users should be aware of the risk of malicious network activity Q I have opened motion detection windows but it cannot work A If the motion detection windows are setup and names are given check to see if the function is checked at the first line While it is enabled adjust the sens...

Страница 52: ...0 to 20 pictures per second from a regular environment Q How can I keep the Network Camera as private as possible A The Network Camera is designed for surveillance purposes and has many flexible interfaces The user authentication and special confirmation in installation can keep the Network Camera from unauthorized access You may also change the HTTP port to non public number The demo account is g...

Страница 53: ...rn the most up to date snapshot in JPEG format Query status of the digital input cgi bin getdi cgi The Network Camera will return the status of digital input Drive the digital output cgi bin setdo cgi do state The state is either H or L H means high that is NC is connected with COMMON and L means low that is NO is connected with COMMON For instance typing http 192 168 0 201 cgi bin setdo cgi do h ...

Страница 54: ... 53 www vivotek com The Network Camera will automatically restart after restoring factory default configurations Restart system setup reset cgi Restart the Network Camera without warning ...

Страница 55: ...etup system html security option setup security html network option setup network html video option setup video html motion detection setup motion html image quality option setup image html application option setup app html homepage layout option setup layout html system log setup logfile html system parameters setup parafile html set factory default setup factory html System resource URL There ar...

Страница 56: ...up system cgi NAME VALUE DESCRIPTION host text string shorter than 15 characters system name yes turn off front LED Ledoff no turn on front LED keep keep date and time unchanged auto use NTP server to synchronize method manu directly adjust date and time date yyyy mm dd year month and date separated by slash time hh mm ss hour minute and second separated by colon ntp domain name or IP address NTP ...

Страница 57: ...blank validate demo users with open yes grant for demo account open no prohibit for demo account yes permission for DIDO access dido no prohibit for DIDO access Network configuration URL URL setup network cgi NAME VALUE DESCRIPTION yes enable installation at next boot reset no disable installation at next boot ip IP address Network Camera s IP address subnet IP address subnet mask router IP addres...

Страница 58: ...l text string shorter than 80 characters return email address ftpp number less than 65535 FTP port ftp1 domain name or IP address primary FTP server ftpuser1 text string shorter than 15 characters user name for primary FTP server ftppass1 text string shorter than 15 characters password for primary FTP server ftpfolder1 text string shorter than 40 characters upload folder in primary FTP server yes ...

Страница 59: ...DNS UPnP configuration URL URL setup ddns html NAME VALUE DESCRIPTION enddns anything Enable DDNS function This option must be resent whenever the URL is called if DDNS function is to be enabled 1 DynDNS org Dynamic 2 DynDNS org Custom 3 TZO com provider 4 dhs org host text string shorter than 40 characters The hostname of the Network Camera usermail text string shorter than 40 characters The logi...

Страница 60: ...15 characters enclosed caption B W monochrome color other than B W color 1 half 2 half x 2 3 normal 4 normal x 2 size 5 double fixb fix bit rate quality other than fixb fix quantization 1 lowest quality of video 2 lower quality of video 3 normal quality of video 4 higher quality of video quan 5 highest quality of video 64000 set bit rate to 64K bps 128000 set bit rate to 128K bps 256000 set bit ra...

Страница 61: ...ximum frame rate to 20 fps 25 set maximum frame rate to 25 fps frame 30 set maximum frame rate to 30 fps yes flip image flip no normal image yes mirror image mirror no normal image Image quality configuration URL URL setup image cgi NAME VALUE DESCRIPTION brightness 5 5 adjust brightness of image contrast 5 5 adjust contrast of image hue 5 5 adjust hue of image saturation 5 5 adjust saturation of ...

Страница 62: ... trigger condition dirise not required set DI rising as trigger condition difall not required set DI falling as trigger condition motion1 not required set motion window1 as trigger condition motion2 not required set motion window2 as trigger condition motion3 not required set motion window3 as trigger condition ioalarm not required trigger DO when DI condition matched mdalarm not required trigger ...

Страница 63: ... text string shorter than 80 characters URL of image for logo linkurl text string shorter than 80 characters URL to link when clicking on logo blank hide background image def use default background cusback url use image from URL backurl text string shorter than 80 characters URL of image for background fcolor 0 15 color index for font bcolor 0 15 color index for background ...

Страница 64: ...nch color CCD sensor 1Lux F2 0 AGC AWB AES NTSC 512 H x 492 V Electronic shutter 1 60 1 15 000 sec PAL 512 H x 582 V Electronic shutter 1 50 1 15 000 sec Lens Standard CS mount type lens 6 0mm F1 8 Audio 24Kbps Supporting audio mute Microphone Omni directional Frequency 50 16000Hz S N ratio more than 60dB General I O 1 sensor input max 12VDC 50mA 1 relay output max 24VDC 1A 125VAC 0 5A LED indicat...

Страница 65: ...vision reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the seperation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the deale...

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