
18G In-line HDMI Controller with Auto Display Control
18
8. Troubleshooting & Maintenance
Problems
Potential Causes
Solutions
Colour losing or no video signal
output in HDMI display.
The connecting cables may not
be connected correctly or it may
be broken.
Check whether the cables are
connected correctly and in
working condition.
No signal output in this switcher
while local input is in normal
working state.
Splash screen in output devices.
Poor quality of the connecting
cable.
Change for another cable of
good quality.
Cannot control this controller by
control device (e.g. a PC)
through RS232 port.
Wrong RS232 communication
parameters.
Make sure the RS232
communication parameters are
correct.
This switcher is broken.
Send it to authorized dealer for
repairing.
Note:
If your problem still remaining after following the above troubleshooting steps,
please contact your local dealer or distributor for further assistance.