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service>Service Center
" interface to find service hotline.
Support file formats
File transfer
Connect to your computer using a USB cable, slide down to show the notification bar,
select "
File transfer
" and then you can manage the files on your phone using the
computer.
Windows
1. With Windows 7 and above, users do not need to install any drivers. You can double click
"
Computer
" (Win 7) or "
This Computer
" (Win 10) on the desktop to view your device, and
then double-click it to copy and manage the files on your phone.
2. With Windows XP, users need to install the MTP driver. Go to www.vivo.com on your
computer, select the "
Support
" tab, and type "
USB
" in the search box to find the link for the
MTP driver. Download and install the driver to manage the files on your phone using your
computer.
Note