28
Trouble shooting
If you have any problem, check the countermeasure for each symptom listed below. The following
symptoms may have caused by inappropriate adjustment rather than actual malfunction of the unit.
If the trouble persists, contact the service center.
Problem
Possible Solution
Poor picture and sound quality
Try another channel.
Adjust the antenna.
Check all wire connections.
No picture or sound under TV status
Try another channel.
Press the TV/AV button.
Make sure the TV is plugged in.
Check the antenna connect ions.
No sound or sound is too low
at maximum volume
First, check the volume of units connected to your TV.
Adjust the TV volume accordingly
Check sound adjustment(Volume and Mute)
No color, wrong colors or tints.
Make sure the program is broadcast in color. Select
the picture menu, then adjust the color or tint submenu to the proper value.
Picture rolls vertically.
Check all wire connections.
Blurred or snowy picture, distorted sound
Check the direction, location and connections of you r antenna. This
interference is often due to the use of an indoor antenna.
Remote control malfunctions
Replace the remote control batteries.
Check the battery terminals.
Remote is out of range, move close to TV
Confirm there is no obstructions between remote and TV
Make sure power cord i s plugged in
Image is not centered on the screen.
Adjust the horizontal and vertical position
Clean TV set
When cleaning the LCD screen, please pull out the power plug, use dry
and soft and clean cloth to clean the dust on the screen and shell . In case
of further cleaning for the screen, please use clean wet cloth. Do not use
naphtha, thinner or similar liquids for cleaning.
Colored point
This product adopts a high-resolution LCD TV, and the colored point of
some pixels may occur due to the special feature of the pro duct. F or a few
of colored points, this shall not be related with terrible product performance
or product reliability and in case of this situation, the service of the
Product will not be influenced. For the criterion of colored points, our
company has similar products with others. The colored point in conformity
with the product criterion is not covered by the return scope of the product
due to quality problems. We hope our respected customers will forgive us.
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