VBL-3
12
12
Troubleshooting
Toubleshooting
The appliance is not working
when pressing the bottle.
The blades do not turn
smoothly.
Ingredients are stuck but
blades are still turning.
Blades stopped turning or
becomes very slow.
The ingredients leaked from
the blade unit.
Unplug from the mains to stop
the appliance.
Unplug from the mains to stop
the appliance.
Problem
Cause
Solutions
The plug is not properly connected to
socket.
The ingredients are too big or too hard.
The blade unit is not fastened properly.
The ingredients are stuck at the side of
bottle and not falling to the blades.
The ingredients separated into two halves
after blending.
Too little ingredients
Too much ingredients
Too much ingredients.
Ingredients too hard and blocked the
blades from turning.
The lid was not fastened properly
.
The blade unit is not fastened properly.
Too much ingredients.
Ingredients are too big.
The bottle is not properly sitting on the
motor base.
Food is stuck between the blades and
blade unit.
The blade unit is damaged.
Connect the appliance to a mains socket
with correct 220-240v voltage
Reduce the size of ingredients.
Fasten the blade unit properly.
** If the blade unit was not properly
fastened, the blades would not turn.
Lift up the bottle and shake to mix the
ingredients.
Lift up the bottle and shake to mix the
ingredients.
Increase quantity of ingredients.
Press and pulse (1 sec) several times to
mix the ingredients.
Cut the ingredients smaller.
Make sure it sits vertically and properly to
the motor base
.
Stop the appliance and remove the food.
Reduce ingredient quantity.
Reduce ingredient quantity.
Fasten the blade unit.
Take out the stuck ingredients.
Fasten the lid.
Please contact the local distributor for
service.
Before Sending the Blender for Service...
Note: Warranty does NOT cover the consumable parts (e.g. blade unit, bottle, lids). Even within warranty
period if the consumable parts are damaged, you will be asked to purchase the parts from local
distributors or service centers.
Abnormal smells coming
out from the motor base
Have blended continuously for too long.
The smell is from the motor where the oil is
evaporated under the heat generated by
prolonged usage.
Stop the appliance and cool it down for 30
minutes.
Protective device activated
and the blender stopped.
Unplug from the mains.
Wait for 30 min then restart.
Used the ingredients that is not allowed (as
detailed on P.4)
When the ingredients is sticky, too little
water, too hard or other banned substances,
this could cause abnormal operation.
