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6 Support

 

 

The support page provides valuable information on troubleshooting and contact information, should 
you require technical assistance. 

 

6.6 Log Search: 

The network camera supports system and event log information. Click the 

log 

Search 

button to search the Access, Event, Setup or Control log data. 

6.7 Reports:

 

6.7.2 

Server  Report: 

Click  the 

Server  Report 

button  to  get  the  important 

information 

about the server’s status; this should always be included when requesting 

sup- port. 

6.7.3 

Parameter List: 

Click the 

Parameter List 

button to see the 

unit’s parameters 

and their current settings. 

6.8 Health Check:

 

6.8.2 

System  Check: 

Click  the 

System  Check 

button  to  get  the  important 

Содержание VK2 Series

Страница 1: ...VK2 PVM27 32CAM User Manual V1 0 VK2 PVM27 32CAM USER MANUAL...

Страница 2: ...VK2 PVM27 32CAM User Manual V1 0...

Страница 3: ...3...

Страница 4: ...equipment damage Caution Improper use of this equipment can cause equipment damage Note Notes contain important information about a product or procedure This apparatus is manufactured to comply with t...

Страница 5: ...of the obsolete outlet 10 Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus 11 Only use attachments...

Страница 6: ...on 14 3 1 Access from a browser 14 3 2 Access from the internet 15 3 3 Setting the admin password over a secure connection 15 3 4 Live View Page 16 3 5 Playback 18 3 6 Network Camera Setup 20 3 6 1 Ba...

Страница 7: ...ogo until the in built camera detects motion within it s field of view at which point the logo is switched to the image form the camera An optional message can also be displayed over the top of the vi...

Страница 8: ...bling the system to react to alarms and activate lights or open close doors Improved security The network camera logs all user access and lists currently connected users Also its full frame rate video...

Страница 9: ...ll be supplied with power from PoE 2 B PoE Ethernet Connect a standard RJ 45 cable to the network port of the network camera Generally a cross over cable is used for directly connection to PC while a...

Страница 10: ...the access cover 2 Connect ethernet cable to RJ45 port PoE IEEE802 3at 30W required 3 Replace access cover 4 Mount the PVM27CAM PVM32CAM to bracketry suitable for the application using either the VES...

Страница 11: ...11 2 3 OSD ACCESS IR REMOTE Use either the buttons on the side of the PVM27CAM PVM32CAM to enter the set up menus for the monitor screen...

Страница 12: ...MERA Info Information NOTE For instructions on loading logos into the monitor see page 70 section 3 6 5 1 PVM Logo Upload 2 4 Resetting to the factory default settings To reset the monitor to the orig...

Страница 13: ...wer up 2 Start SmartManager utility Start All programs SmartManager SmartManager The main window will display and after a short while any network devices connected to the network will be displayed in...

Страница 14: ...w streaming video in Microsoft Internet Explorer set your browser to allow ActiveX controls 3 1 Access from a browser Start a browser Internet Explorer Enter the IP address or host name of the network...

Страница 15: ...played when the network camera is accessed for the setup at the first time Enter your admin name and password set by the administrator NOTE The default administrator user name and password is admin If...

Страница 16: ...ution drop down list allows you to select the most suitable one out of video resolutions to be displayed on Live View page The protocol drop down list allows you to select which combination of pro toc...

Страница 17: ...e alarm out is selected in Event Out AlarmOut The Speaker button activates deactivates externalspeaker The Mic button activates deactivates microphoneinput Use this scale to control the volume of the...

Страница 18: ...in the SD local storage select it from the list and click the Playback buttons Go to the first go to the beginning of the video clip Fast backward play fast play backward of the video clip Backward pl...

Страница 19: ...layed monthly If there is a recorded data for a particular date a blue square on the date will be displayed If you select a particular date in the calendar a yellow square on the date will be displaye...

Страница 20: ...camera by clicking Setup either in the first connection page or the top second right button of the Live View page Accessing the network camera from a computer for the first time opens the Admin Passwo...

Страница 21: ...d users and user groups levels User Group Authority Guest Provides the lowest level of access which only allows access to the Live Viewpage Operator An operator can view the Live View page create and...

Страница 22: ...static known IP address for a particular MACaddress Use the following IP address To use a static IP address for the network camera check the radio button and then make the following settings IP addre...

Страница 23: ...23 3 Video Image User can setup and change setting of individual video stream in thispage Please refer to Video Image Basic for more details about Video Image setup...

Страница 24: ...by attaching a speaker User can setup and change setting of Audio in thispage Please refer to Audio for more details about Audio setup 5 Date Time User can set time directly or assign time server to g...

Страница 25: ...c storage applications particularly for high definition television applications for example this is the profile adopted by the Blu ray Disc storage format and the DVB HDTV broadcastservice H 264 H 265...

Страница 26: ...he purpose of general monitoring please do not change a basic value Such act may cause a problem to the system performance For the details of GOP setting please contact the service center Stream 2 Set...

Страница 27: ...o possible to resize or delete or move the window by selecting the appropriate window at the mouse menu on the videoscreen To create a mask window follow steps 1 Click the right button of mouse to see...

Страница 28: ...VBR Create region Click the right button of mouse and select New ROI Area Click the left button of mouse and drag to make window Delete Region Click the right button of mouse and select the region Cli...

Страница 29: ...29 5 Camera Setup In this page user can setup Exposure Control White Balance Control Image Appearance and Day Night control Video Preview User can check the setting via video preview pop up window...

Страница 30: ...pearance This provides access to the advanced image settings for the network camera Brightness The image brightness can be adjusted in the range 1 10 where a higher value produces a brighter image Con...

Страница 31: ...ay Night Control User can setup Day Night operation mode among Automatic Day andNight Mode Automatic Normally displays color image and switches automatically to black white image after the ambient lig...

Страница 32: ...OSD Setting User can select to show or hide OSD for each stream Also user can set the transparency level of OSD by slide bar or type in number OSD title User can show or hide OSD title and subtitle a...

Страница 33: ...y bit rate The settings affect the available bandwidth and the required audio quality Audio Input Audio from an external line source can be connected to the STEREO Jack I O of the network camera Input...

Страница 34: ...ave the settings or click Reset button to clear all of the information you entered without savingit 3 6 4 Event 1 Event In On Boot This is used to trigger an event every time the network camera isstar...

Страница 35: ...he alarm port check the Enable alarm port 1 first Type Choose the type of alarm to use from the drop down list NO Normally Open or NC Normally Closed Dwell Time Set the dwell time an event lasts from...

Страница 36: ...ely the event can be triggered via the product s API Application Programming Interface Select Enable manual trigger to activate the manual trigger for up to 4 manual triggers Set the dwell time the tr...

Страница 37: ...click drag generates an Exclude box of orange color Drag corner or line resizes and drag inside moves thebox Select Enable video motion detection to activate motiondetection Day Night selection Day Se...

Страница 38: ...ld level for triggering motion event by slide bar or type in number User can select any box by clicking name on the preview window or click on the list User can delete selected zone via right mouse cl...

Страница 39: ...elect Enable network loss to activate the Network Loss event Select a dwell time for how long the event will last from the point of detection When the settings are complete click Save button to save t...

Страница 40: ...tion Enable specific time User can select a date in the calendar or type in date and specify time for event trigger Enable every day Trigger event every day at specified time Enable day of week Trigge...

Страница 41: ...ng of a single object into multiple please appropriately set sizes of minimal and maximal object that can enter the scene Sensitivity As the value becomes bigger the detection sensitivity increases Mi...

Страница 42: ...n event Light Sensitivity As the value becomes bigger the detection sensitivity increase Exclusive Area The area where the rules are not applied Once selected a red cell appears on the video preview w...

Страница 43: ...erver Check the box if you are using a mail server to receive event notification and image email Mail Server Enter the host names or IP addresses for your mailserver Port Enter the port number for you...

Страница 44: ...er must be specified in the TCP IP network settings if using a hostname Port Enter the port number used by the FTP server The default is 21 Passive mode Under normal circumstances the network camera s...

Страница 45: ...sed for all the image files saved If suffixes are also used the file name will take the form prefix suffix extension Additional suffix Add either a date time suffix or a sequence number with or withou...

Страница 46: ...e button to locate it Then click the Upload button Up to 3 audio files are available The total file size must be less than 512KB Audio Alert Test When the setup is complete the audio output can be tes...

Страница 47: ...265 data Note Stream2 MJPEG data cannot be recorded Pre event Enter pre event time value for the storage device pre recording Post event Enter post event time value for the storage device pre recordin...

Страница 48: ...ds on the Open Network Computing Remote Procedure Call ONC RPC system The CIFS screen displays as below Address Enter IP address for NAS device Remote Directory Enter directory or folder location to b...

Страница 49: ...o enable theservice XML Notification Setting Notification server URL The network address to the server and the script that will handle the request Notification server port The port number of the notif...

Страница 50: ...box to enable the service Boost Setting You can set the condition in Normal and Boost mode Boot Stream Select a video stream for each condition in the drop down list Frame rate Select a frame refresh...

Страница 51: ...work address to the server and the script that will handle the request For example http 192 168 12 244 cgi bin upload cgi Port The port number of the server User name Password Provide your log ininfor...

Страница 52: ...mera up to a max 15 events can be registered Click the Add button to make a new event map a popup window displays as below To change an existing event select that event and click the Modify button thi...

Страница 53: ...hese The destination server must first be configured on the Event Inpage Boost When an event has occurred the camera will boost the Frame rate and Bit rate from the normal condition to this boosted le...

Страница 54: ...formation after installation Device Name Configuration Enter the device name Location Configuration Enter the location information You can enter up to four locations When the settings are complete cli...

Страница 55: ...k the box to enable anonymous viewer login to the network camera without a user account When using the user account users have to log in at every access User List Setting This section shows how to reg...

Страница 56: ...HTTP by default HTTP HTTPS HTTP HTTPS Upload Certificate To use HTTPS for communication with the network camera an official certificate issued by a CA Certificate Authority must be uploaded from your...

Страница 57: ...esses All other IP addresses not in this list will then be allowed or denied access accordingly that is if the addresses in the list are allowed then all others are denied access and vice versa Also s...

Страница 58: ...setup Protocol type Port number LZO compression usage and Renegotiation time as well as download Server certifi cate file Choose Protocol type between UDP and TCP UDP is preferred Type in Port number...

Страница 59: ...tting Default Renegotiation time is 3600 seconds and 0 means no verification Upload CA certificate issued by Server 3 Select authentication method between User authentication and Machine authen ticati...

Страница 60: ...ur computer Synchronize with NTP Server The network camera will obtain the time from an NTP server every 60minutes Set manually Allows you to manually set the time anddate Date Time Format Specify the...

Страница 61: ...e a static IP address for the network camera check the radio button and then make the following settings IP address Specify a unique IP address for your network camera Subnet mask Specify the mask for...

Страница 62: ...is the Domain name DNS servers Enter the IP addresses of the primary and secondary DNS servers Host Name Configuration Host Name Enter the host name to be used as device information in the client sof...

Страница 63: ...ter an address of the DDNS server Username Enter an ID to access to the DDNS server Password Enter a password to be used for accessing the DDNSserver Confirm Enter the password again to confirm it Max...

Страница 64: ...Start End port Enter a value between 1024 and 65532 Multicast Stream1 Stream2 Stream3 Audio Meta This function is for sending Video and Meta Data to Multicast group Enable Multicast Check the box to...

Страница 65: ...ort for UPnP UPnP is enabled by default so the network camera is automatically detected by operating systems and clients that support this protocol Enter a name in the Friendly namefield NOTE UPnP mus...

Страница 66: ...alue is used to mark the traffics IP header When the marked traffic reaches a network router or switch the DSCP value in the IP header tells the router or switch which type of treatment to apply to th...

Страница 67: ...y searches for NAT routers on your network Manual setting Select this option to manually select a NAT router andenter the external port number for the router in the fieldprovided NOTES If you attempt...

Страница 68: ...HCP and Domain Name System DNS or configure each computer s network settings manually which may be difficult and time consuming Zeroconf is built on three core technologies Assignment of numeric netwo...

Страница 69: ...a name in the Friendly name field NOTE Also known as zero configuration networking Bonjour enables devices to automat ically discover each other on a network without having to enter IP addresses or c...

Страница 70: ...Setting To use the logo with the network camera an logo file made by user must be uploaded from your PC Provide the path to the file directly or use the Browse button to locate it Then click the Uploa...

Страница 71: ...age The language choices are English Korean French German Rus sian and Chinese When the settings are complete click Save button to save the settings or click Reset button to clear all of the informati...

Страница 72: ...with caution Pressing this will return all of the network camera s settings to the factory default values including the IP address 5 7 Upgrade Upgrade your camera by importing an upgrade file and pres...

Страница 73: ...ch button to search the Access Event Setup or Control log data 6 7 Reports 6 7 2 Server Report Click the Server Report button to get the important information about the server s status this should alw...

Страница 74: ...a Check Click the Media Check button to get the information about the cameras video and audio stream You can see the pop up window below Networks Check Click the Network Check button to get the inform...

Страница 75: ...ll be provided as a popup window so that users can open and read it without needing to log in It will offer a description of the setting and Help page so that users can manipulate the network camera w...

Страница 76: ...ages are very complex try limiting the number of clients accessing the camera Images only shown inblack white Check the Video Image setting Blurred images Refocus the camera Poor image quality Increas...

Страница 77: ...eventive maintenance allows detection and correction of minor that faults before they be come serious and cause equipmentfailure Every three month perform the followingmaintenance 1 Inspect all connec...

Страница 78: ...and some affect both If the load on the CPU reaches its maximum this will also affect the framerate The following factors are among the most important toconsider High image resolutions and or lower c...

Страница 79: ...NETWORK CAMERA Rev A...

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