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Getting Support for Your HDX-1100
You can contact the Vislink Technical Support staff as follows:
24-hour Worldwide Technical Support
E-mail:
Telephone: +1 978-671-5929 or
888-777-9221
Customer Service
E-mail:
Telephone: +1 978-671-5700 Press
3
Monday-Friday, 8AM-5PM EST USA
When you contact Technical Support, include the following information:
• Model number and serial number of the unit (located on a label on the bottom of each
unit).
• Approximate purchase date.
There are no supported field repairs to the HDX-1100. Return the unit for factory repair.
CAUTION
If you attempt field repair, you risk damaging your equipment.
If
your equipment is under warranty, you may also affect your warranty
coverage. The HDX-1100 requires specialized test equipment and
software to calibrate operating characteristics after repair.
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HDX-1100 User and Technical Manual
