Vislink AFD120 DBS, Техническое руководство по эксплуатации

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VISLINK
Flydrive 120-150 Antenna 32
6. WARRANTY
6.1 WARRANTY INFORMATION
Under recommended use and service, all Vislink products are warranted against defects in
material and workmanship to twelve (12) months from the date of original shipment.
Vislink's obligation is limited to repairing or replacing, at our plant, products, which prove to
be defective during the warranty period.
Under no circumstances shall the warranty be transferred or assigned to any third party
unless the consent in writing has first been obtained from Vislink. Vislink shall not be under
any liability for warranty in respect of any equipment, which shall be sold by the Customer to
any third party unless otherwise agreed in writing.
Vislink is not liable for consequential damage resulting from the use of Vislink equipment.
Tubes are covered by the respective manufacturer's warranty, which applies from the date of
shipment.
6.2 CLAIM FOR DAMAGE IN SHIPMENT
Your unit should be inspected and tested as soon as it is received. Claims for damage
should be filed with carrier.
6.3 FIELD SERVICE
Vislink will make field warranty repairs, at Customer's request, where (in Vislink's judgement)
practicable. The Customer will be responsible for all transportation charges, per diem, and
current daily engineering labour rate. A purchase order for these services must be issued
prior to field service.
6.4 SHIPMENT OF REPAIR PARTS TO FIELD
A purchase order for warranty repair parts must be issued prior to sending parts to field.
Parts will be priced at current prices and payment if full will be due if failed parts are not
returned within 30 days (regardless of responsibility) of receipt of warranty parts.
If parts are shipped within the prescribed time, a credit will be given.
6.5 RETURN PROCEDURES
All claims under warranty must be made promptly after occurrence of circumstances giving
rise to the claim and must be received within the applicable warranty period by Vislink or its
authorised representative. Vislink reserves the right to reject any warranty claim not promptly
reported. After expiration of the applicable warranty period, products are not subject to
adjustment.
Before any Product is returned for repair and / or adjustment, authorisation from Vislink for
the return and instructions as to how and where the Product should be shipped must be
obtained. The Product type, serial numbers, and a full description of the circumstances giving
rise to the warranty claim should be included. Such information will help establish the cause
of failure and expedite adjustment or repair.
IMPORTANT
Any Product returned without complete information will be considered not to have met all
contractual requirements. Information required includes (as a minimum): Model Number,
Serial Number, Description, Hours of Use, Type of Failure, and Operating Conditions during
failure.