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Installation guide

15 mins

3

Install Virgin  

TV 360 box

5 mins

4

Install Virgin  

TV Go app

10 mins

2

Uninstall 

old box

1

Activate

1 min

Содержание MTV360

Страница 1: ...Installation guide 15 mins 3 Install Virgin TV 360 box 5 mins 4 Install Virgin TV Go app 10 mins 2 Uninstall old box 1 Activate 1 min...

Страница 2: ...2 Uninstall We will start with step by step instructions on uninstalling your old kit This guide contains step by step instructions on how to 2 1 Activate Before we do anything else reply GO to the t...

Страница 3: ...instructions to get your 360 box up and ready to go 3 Virgin TV 360 remote Please don t pull the tab out of your new remote until your 360 box is switched on 360 box Turn the page to get started 3 4...

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Страница 5: ...you didn t get a text message give our automated line a quick call on 0800 953 9500 It ll only take a minute When you call you will need to have your account number and area reference to hand You can...

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Страница 7: ...old box This section will take about 10 mins 2 Spanner 7 In this section we ll be uninstalling your old box If you need a spanner to undo your connector cables you ll find one in the box we sent Unins...

Страница 8: ...aptor Keep this though as you can use it later For certain cables you may need to use the spanner provided Switch off your old box at the back and remove the power supply lead Switch off at the socket...

Страница 9: ...instructions on how to return your old kit and cables Remove the HDMI and Ethernet cables that connects your old box to your TV and Hub Once uninstalled put your box to one side It looks the same as...

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Страница 11: ...For this section you ll need 3 3 Cable adaptor Ethernet cable 11 New HDMI cable Install 360 box Install 360 box This section will take about 15 mins 360 remote 360 box power supply 360 box...

Страница 12: ...aptor Attach the cable adaptor to the socket on the rear of your new 360 box by pushing it firmly into place There are two options for connecting your 360 box to your Hub Ethernet If your 360 box is c...

Страница 13: ...nes shown below 3 4 Connect the other end of the Ethernet cable to the rear of your 360 box 3 5 Use the new HDMI cable provided to connect your 360 box to your TV Take a note of the name of the HDMI p...

Страница 14: ...3 14 Install 360 box 3 6 Connect the new power supply for your 360 box 3 7 Plug your 360 box into a nearby mains socket 3 8 Connect the new power supply to the back of your 360 box...

Страница 15: ...TICAL AUDIO USB 2 0 USB 3 0 Turn on your TV then using your TV remote press the Input AV or Source button It may also be a button with this icon Select the correct HDMI input for your 360 box 3 11 Whe...

Страница 16: ...name to search for it manually Can t use the Ethernet cable With your Virgin TV 360 remote highlight and select WiFi Select WPS setup and follow on screen messages To connect using WPS press the WPS...

Страница 17: ...WiFi screen select your WiFi network Unless you have changed it your network will be called something like VM123456 You will then be asked for your password which you should enter using your 360 remo...

Страница 18: ...4 4 Your 360 box and our TV apps are a match made in telly heaven Install TV Go app Install TV Go app 18 This section will take about 5 mins...

Страница 19: ...count already Use your Username email address and password to sign in to the app Not yet registered Just follow the on screen instructions You ll need your Account number and Area reference number to...

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Страница 21: ...1 Get more from your Virgin Media setup Controlling your TV with new remote Do more with your new kit Download the Virgin Media Connect app Troubleshooting Get more from your kit Get more from your ki...

Страница 22: ...ing the episode guide by saying Go to the Guide Home Here you ll find everything on your box in one easy menu Record Record 6 things while you watch a 7th you recorded earlier or something on BBC iPla...

Страница 23: ...ut your 360 box can be found in the User guide that came with your QuickStart pack Download the Virgin Media Connect App You can use the Virgin Media Connect App to scan your home for WiFi blackspots...

Страница 24: ...fier Not only is your 360 box small and fast but you can place it out of sight too Your remote doesn t have to have a line of sight to work either If after you tuck it away your remote doesn t work yo...

Страница 25: ...I lead that is supplied with your kit Need help Most things are pretty easy to resolve check out the Troubleshooting advice on this page for some top tips on how to fix common problems Need help with...

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