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1.

A Viptela Customer Support representative validates your request and issues an RMA number for returning
the router or a hardware component.

Note

: Do not return the router or any component to Viptela before first obtaining an RMA number. Viptela

reserves the right to refuse to take any shipment that does not have an RMA number.

Repack the Router

If you need to move or return the vEdge router, repack the router in its original packing. Before you repack
the router follow these steps:

1.

Shut down the vEdge router by issuing the

poweroff

command at the CLI prompt.

2.

Disconnect power to the router.

3.

Remove the cables and transceivers.

You will need the following tools to repack the router:

• Phillips Number 2 (+) screwdriver

• Cardboard carton and original packing in which you received the router

To repack the router in its original packing:

1.

If you do not have a vEdge 1000 router, skip this step. Otherwise:

a.

If the router is installed in a rack using the rack-mount kit from Viptela, remove the front stopper
screwed along the front side of the rack-mount tray.

b.

Then remove the rack-mount tray from the rack by having one person support the weight of the
rack-mount tray while a second person unscrews the rack-mount screws.

c.

Place the rack-mount tray on a firm, flat surface.

d.

Slide out the vEdge 1000 router from the rack-mount tray.

2.

Place the router chassis in the plastic packing bag.

3.

Place the side packing foam on both sides of the router chassis.

4.

Secure the chassis in the cardboard carton.

5.

Secure the top of the chassis by placing the top packing foam over the top of the chassis.

6.

Close the cardboard shipping box and seal it with packing tape.

7.

Write the RMA number on top of the box for purposes of tracking.

If you are returning any field-replaceable units with the router, repack them as described in Repack Router
Components below.

Repack Router Components

If you need to return any router components, follow these steps:

1.

Ensure that you have the antistatic bag for each component and an ESD grounding strap.

2.

Place each component in its antistatic bag.

vEdge 100wm Router

29

vEdge 100wm Router

Return Hardware

Содержание vEdge 100wm Series

Страница 1: ...t in 10 100 1000 Mbps Ethernet ports Power over Ethernet PoE source support on one Ethernet port Encryption and QoS support 100 Mbps forwarding throughput inclusive of encryption Secure identification chip for anticounterfeit and secure authentication Integrated power supply Kensington security lock slot to physically lock down the router GPS input for geographical location Desktop mount or wall m...

Страница 2: ...nsing requirement The Viptela solution and products have undergone a one time review by the Government of the United States of America and qualify for License Exception ENC As such they are eligible for export according to Section 740 17 of the EAR The Viptela solutions and products can be delivered to most end users worldwide except to entities or end users in the following countries Cuba Iran No...

Страница 3: ...ennas Chassis Specifications Table 1 lists the specifications for the vEdge 100wm router chassis Table 1 Specification Item Services and Slot Density 5 ports one of which has 802 3af PoE source capability RJ45 Ports 10 100 1000 Mbps Yes Embedded hardware based cryptographic acceleration IPSec 2 GB Memory DDR3 ECC DRAM 4 GB NAND storage internal 1 USB host port 1 Mini USB connector console port def...

Страница 4: ...um of 10 000 ft or 3000 m Temperature Maximum 3000 m 10 000 ft Altitude 10 to 85 RH Humidity Transportation Storage Condition 40 to 70 C 40 to 158 F Temperature 5 to 95 RH Humidity 4570 m 15 000 ft Altitude Reliability 104 000 hours MTBF Regulatory Compliance AS NZS 60950 1 CAN CSA 60950 1 CB IEC60950 1 CE Marking EN 60950 1 UL60950 1 Safety AS NZS CISPR22 Class B EN 300 386 EN 55022 Class B FCC C...

Страница 5: ... Band 20 800 MHz 4G LTE Bands Australia Europe Middle East Latin America Asia Pacific Regions vEdge 100wm NA 100wm NA SKU PTCRB Certification Sierra Wireless MC7354 Modem Band 2 1900 MHz Band 4 AWS 1700 2100 MHz Band 5 850 MHz Band 13 700 MHz Band 17 700 MHz Band 25 1900 MHz 4G LTE Bands North America Region vEdge 100wm NT 100wm NT SKU NTT Docomo Carrier Sierra Wireless MC7330 Modem Band 1 2100 MH...

Страница 6: ...ing joint of the antenna provides 0 to 90 degrees pivot and 180 degree swivel movement allowing vertical and horizontal orientation of the antenna Table 3 lists the electrical mechanical and frequency specifications for the antennas Table 3 vEdge 100wm Multiband Cellular Antenna Specifications Table 3 Specification Item MIMO dipole swivel Antenna type 10 Watts Input power SMA male Connector 50 Ohm...

Страница 7: ... 3x3 MIMO with three spatial streams Supports up to four different SSIDs Supports up to 50 concurrent clients Supports wireless security and authentication Personal and enterprise WPA WPA2 AES CCMP encryption TKIP encryption Internal embedded antennas Front and Rear Panel Components This article describes the components on the front and rear panels of the vEdge 100wm router For the exact location ...

Страница 8: ... 4 Off WiFi interface disabled off Solid Yellow WiFi enabled Blinking Green WiFi client connected and link activity Green WiFi Status Off LTE interface disabled off Solid Green LTE enabled excellent signal strength dormant mode Blinking Green LTE enabled excellent signal strength active mode Solid yellow LTE enabled good signal strength dormant mode Blinking Yellow LTE enabled good signal strength...

Страница 9: ...ernal GPS antenna that has an SMA connector If you connect a GPS antenna to the router it can automatically identify the router s geographical location Kensington Security Lock Slot The rear panel of the vEdge 100wm router has a small metal enforced hole for attaching a Kensington lock to secure the router Reset Button The Reset button on the rear panel of the vEdge 100wm router is recessed to avo...

Страница 10: ...or the RJ 45 ports The RJ 45 ports comply with the 801 standards Figure 1 RJ 45 Ports Pinout Information USB Port The vEdge 100wm router has one USB host port with a type A connector The USB port supports USB 3 0 speeds Console Port The vEdge 100wm console port is a serial port and is accessible via a USB Mini B connector See Figure 2 Figure 2 USB Mini B Connector A USB Type A to Mini B connector ...

Страница 11: ...ower cord The power cord has a C5 female connector at one end and the other end is specific to the country locality to which the product is shipped Cooling System in a vEdge 100wm Router The cooling system in a vEdge 100wm router consists of internal heat sinks and an internal fan with adjustable speed The fan speed is algorithmically controlled based on readings obtained from internal temperature...

Страница 12: ...tructions To ensure that the router and the FRUs function safely and correctly use the specified cables and connectors and make certain they are in good condition Prepare for Router Installation This article provide guidelines and requirements for preparing your site to install the vEdge 100wm router Site Preparation Guidelines Efficient operation of your vEdge 100wm router requires proper site pl...

Страница 13: ...or router installation unpack the vEdge 100wm router and install the SIM card and the antennas before you mount the router on the wall Unpack the vEdge 100wm Router A vEdge 100wm router is shipped in a cardboard carton and is secured firmly in place with foam packing material The carton contains a packing list and Quick Start instructions It is recommended that you not unpack the router until you ...

Страница 14: ...k the parts you receive with your router against the items on the packing list The packing list specifies the part number name and quantity of each item in the carton If any part on the packing list is missing contact your customer service representative or contact Viptela customer support from within the U S or Canada by telephone at 800 525 5033 or by email to support viptela com Table 1 lists t...

Страница 15: ...100wm Router Before you connect power to the vEdge 100wm router you must install the SIM card that you received from your carrier The SIM card socket is located on the bottom of the vEdge 100wm chassis See Figure 2 Figure 2 SIM Card Socket To install the SIM card into the SIM card holder 1 Unscrew the SIM card socket cover and open it Figure 3 Opening the SIM Card Socket Cover vEdge 100wm Router 1...

Страница 16: ... card holder towards the socket cover hinge Figure 4 Sliding the SIM Card Holder 1 Open the SIM card holder Figure 5 Opening the SIM Card Holder vEdge 100wm Router 16 vEdge 100wm Router Install the vEdge 100wm Router ...

Страница 17: ...serting the SIM Card into the SIM Card Holder 1 Close and lock the SIM card holder Then close the socket cover and screw it shut Figure 7 Locking the SIM Card Holder and Closing the Socket Cover vEdge 100wm Router 17 vEdge 100wm Router Install the vEdge 100wm Router ...

Страница 18: ...er has two antenna terminals To attach the multiband antennas to the router 1 Screw one antenna into the terminal marked MAIN and screw the other antenna into the terminal marked DIV Figure 8 Attaching the Antennas to the Rear of the Router 1 Turn each antenna so that it is vertical Figure 9 Turning the Antenna to a Vertical Position vEdge 100wm Router 18 vEdge 100wm Router Install the vEdge 100wm...

Страница 19: ...ter Number 2 Phillips screwdriver Tape measure or level To mount the vEdge 100wm router on the wall 1 Secure the mounting plate to the wall using four screws appropriate for your wall type screws not included Figure 10 Securing the Mounting Plate to the Wall vEdge 100wm Router 19 vEdge 100wm Router Install the vEdge 100wm Router ...

Страница 20: ...n the underside of the router chassis to the notches in the mounting plate Then gently slide the router chassis down onto the notches Figure 11 Mounting the vEdge 100wm Router on the Mounting Plate vEdge 100wm Router 20 vEdge 100wm Router Install the vEdge 100wm Router ...

Страница 21: ...ct the vEdge 100wm router to an AC power source and to a management console Connect AC Power to the Router To connect the vEdge 100wm router to an AC power source plug one end of the AC power cord into the back of the router and plug the other end into an AC power outlet as shown in Figure 1 Figure 1 Connecting AC Power Supply to a vEdge 100wm Router vEdge 100wm Router 21 vEdge 100wm Router Connec...

Страница 22: ...onsole port with this command screen dev tty usbserial 115200 cs8 vEdge 100wm Router Default Configuration Default Configuration for Software Releases 16 3 and Later For Releases 16 3 and later the default configuration file looks like this vEdge100wm show running config system host name vedge vbond ztp viptela com aaa vEdge 100wm Router 22 vEdge 100wm Router vEdge 100wm Router Default Configurati...

Страница 23: ...cted advertise static security ipsec authentication type ah sha1 hmac sha1 hmac vpn 0 interface cellular0 ip dhcp client tunnel interface encapsulation ipsec color lte no allow service bgp allow service dhcp allow service dns allow service icmp no allow service sshd no allow service netconf no allow service ntp no allow service ospf no allow service stun mtu 1428 profile 0 technology auto in Relea...

Страница 24: ...ost name vedge vbond ztp viptela com aaa auth order local radius tacacs usergroup basic task system read write task interface read write usergroup netadmin usergroup operator task system read task interface read task policy read task routing read task security read user admin password 6 kIUhwl5BwngDJKLk Qt9Xj3WwN90bzIDL mRmpJ33Q1nAnMGSSNK1SKhWCK pjnM2047hYntW8C4PKUpPgYuW8FiS4KKZrN Wx4uOY1 logging ...

Страница 25: ...llow service sshd no allow service netconf no allow service ntp no allow service ospf no allow service stun no shutdown vpn 512 interface ge0 0 ip address 192 168 1 1 24 no shutdown Maintenance and Troubleshooting You can monitor and troubleshoot the vEdge 100wm router using the various LEDs and system alarms on the router Alarm Severity Levels The system alarms on the vEdge 100wm router have two ...

Страница 26: ...rating at the lowest possible temperature in the green temperature threshold If the fan stops running the system triggers an alarm Also if the fan starts to run below a predefined RPM threshold the system triggers an alarm Table 1 lists the yellow and red alarm threshold for the temperature sensing points in the system one board sensor on the board and one CPU junction temperature sensor The lower...

Страница 27: ...n becomes the active configuration If desired you can revert to the default factory configuration vEdge request software reset Reset the Router You can reset the vEdge router by doing either a hard press or a soft press To perform either type of press locate the Reset button on the front panel of the router The Reset button is recessed to avoid accidentally pressing it while the router is operatio...

Страница 28: ...uter or a hardware component to Viptela for repair or replacement contact the Viptela Customer Support team to open a support case and obtain a Return Materials Authorization RMA number Before you open a case and request an RMA number keep the following information ready Your existing service contract number if you have one Serial number of the router or component Model number of the router or com...

Страница 29: ... kit from Viptela remove the front stopper screwed along the front side of the rack mount tray b Then remove the rack mount tray from the rack by having one person support the weight of the rack mount tray while a second person unscrews the rack mount screws c Place the rack mount tray on a firm flat surface d Slide out the vEdge 1000 router from the rack mount tray 2 Place the router chassis in t...

Страница 30: ... packed adequately with packing material to prevent any damage in transit 4 Place the component in the original cardboard box or another cardboard box if the original is not available 5 Secure the box with tape 6 Write the RMA number on top of the box for purposes of tracking vEdge 100wm Router 30 vEdge 100wm Router Return Hardware ...

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