We adopt a 30 days return policy which means that all products purchased
on this website may be returned to us within the timeframe. You need to
contact us within 30 days after the product(s) came into your possession
and the product(s) must be returned to us without any undue delays.
Returned products must be returned in the same condition as they were
sent and they must be sent in its original packaging.
If the product is not faulty, (i.e. if you changed your mind or if you are
unhappy with the product for some other reason), the cost of shipping
will all on you. And it is your responsibility that the package arrives safely
to us so we recommend that you use a courier service where it is possible
to track the shipment.
If the product is faulty when you receive it please contact us and we will
help you out (see more information under Manufacturer Warranty).
We reserve the right to give a partial refund in cases when the product(s)
is not in an unused condition, is damaged or has missing parts not due
to our error.
Contact us through the contact form on our website and attach the invoice
to the message as proof of purchase. And please also write the reason for
the return.
We will then get back to you as soon as possible with information on where
to send the product(s).
As soon as we have received the product(s) and made an inspection we will
inform you of our decision.
If a refund is approved we will automatically credit the purchase to your
credit card or original method of payment.
If the product(s) is damaged, not in its original condition or missing parts
we will inform you if you are eligible for a partial refund. This is decided
from case to case depending on the severity of the damages or what parts
are missing.
RETURN POLICY
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HOW RETURNS WORK
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9
8883533768
