6
W
ARRANTY
contractors, representatives or other users of the Product; (11) improper or unauthorized use, installation, handling,
storage, alteration, maintenance or service, including failure to abide by any product classifications or certifications,
unauthorized repair, or failure to comply with any applicable standards, codes, recommendations, product
specification sheets, instructions, and safety warnings; (12) use of the Product(s) with other products, equipment,
processes or materials supplied by any end user or third party; (12) transportation; (13) normal wear and tear; (14)
accidents; or (15) events or occurrences beyond Violet Defense’s control.
WHAT IS THE PERIOD OF COVERAGE?
This Warranty starts on the date of the original purchase of the Product by an end-user purchaser, and lasts for one
(1) year. The Warranty Period is not extended if we replace the Product. Violet Defense may change the availability or
terms of this Warranty at its discretion, but any changes will not be retroactive.
WHAT ARE YOUR REMEDIES UNDER THIS LIMITED WARRANTY?
During the Warranty Period, if the Product fails to conform to the foregoing Warranty, Violet Defense, at its sole
discretion, will replace the Product (or the defective portion thereof). The foregoing Warranty excludes labor and
equipment required to remove the non-conforming Product (or part(s) thereof) and/or re-install the replacement
Product(s) (or part(s) thereof).
HOW DO YOU OBTAIN WARRANTY SERVICE?
Warranty claims must be submitted in writing to Violet Defense within thirty (30) days of the discovery of the
nonconformity, or the nonconformity will be deemed to have been waived. To obtain Warranty service, you must call
407.433.1104 during the Warranty Period to obtain a Return of Materials Authorization (“RMA”) number. No Warranty
service will be provided without an RMA number.
The nonconforming Product(s) may be required to be returned to Violet Defense for inspection and verification of
the nonconformity. Violet Defense will not be responsible for any costs and expenses incurred in connection with
shipment of the nonconforming Product(s) (or part(s) thereof) to Violet Defense, however, Violet Defense shall bear
the expenses of shipping the replacement Product(s) (or part(s) thereof) to the end-user purchaser in the event that
Violet Defense replaces the Product(s) (or part(s) thereof).
SOLE REMEDIES; LIMITATION OF LIABILITY
THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE
RESPONSIBILITY FOR ANY BREACH OF THIS WARRANTY. OUR LIABILITY SHALL UNDER NO CIRCUMSTANCES
EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE NONCONFORMING PRODUCT. EXCEPT AS PROVIDED
IN THIS WARRANTY AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR DIRECT,
INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES RESULTING FROM ANY BREACH OF
WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS
OF USE; LOSS OF REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON
CONTRACTS); LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF
OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR
DAMAGE HOWSOEVER CAUSED INCLUDING THE REPLACEMENT OF EQUIPMENT AND PROPERTY.
SOME STATES (COUNTRIES, PROVINCES AND OTHER JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT
APPLY TO YOU.
GENERAL
No Violet Defense distributor, reseller, agent, or employee is authorized to make any modification, extension, or
addition to this Warranty. If any term is held to be illegal or unenforceable, the legality or enforceability of the
remaining terms shall not be affected or impaired. This Warranty is governed by and construed under the laws of the
country in which the Product purchase took place.
