TROUBLESHOOTING GUIDE
You can solve many common wine cellar problems easily, saving you the cost of
a possible service call. Try the suggestion below to see if you can solve the
problem before contacting Vinotemp at [email protected].
PROBLEM
POSSIBLE CAUSE
Wine cooler does not
operate
•
The unit may not be plugged in to the wall outlet.
•
Make sure the wall outlet is functioning properly.
Test it by plugging in another appliance into the
same outlet.
Fan is always running
•
This is simply a function of the cooling system. The
lower the temperature setting, the more the fan will
run. If the room is warmer than 90°F (32°C), it will
run more.
•
The unit has been designed to run continuously
when operating at the lower temperatures.
Unit has no power
•
Check the wall outlet for power. Make sure the
outlet is not controlled by a wall switch.
The interior
temperature does not
seem correct
•
Make sure the cooling vents are not obstructed.
•
The room may be too hot. If the ambient
temperature is 90°F (32°C) or higher, the unit can
have difficulty chilling adequately on the white wine
setting.
•
When using the unit for the first time, it can take up
to 24 hours to reach the desired temperature.
Vibrations
•
Check to assure that the wine cooler is level.
Power is on, but the
unit will not cool
•
Make sure there are at least 3 to 5 bottles in the
unit. Allow at least 24 hours for the internal
temperature to adjust.
•
If the room temperature is above 90°F (32°C), the
unit will not get below 51°F (11°C). Humidity does
not affect the cooling ability of the unit.
•
To achieve accurate temperature control, the unit
should not be installed in any of the following
locations:
•
In a sunny place
•
In a room with poor air circulation such as a garage
near another heat-producing appliance such as a
dishwasher, over or refrigerator.
•
With an outlet shared with a refrigerator, as the
refrigerator will drain power from the wine cellar.
•
In a cabinet or closet.
•
Make sure the cooling vents are not obstructed.
The door will not close
properly.
•
The wine cellar is not on a level surface.
•
The racks are out of position.
•
Some bottles inside the unit may be too long.
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