W W W . V I N O T E M P . C O M
10
TROUBLESHOOTING
You can solve many common wine cellar problems easily, saving you the cost of a possible service call. Try
the suggestions below to see if you can solve the problem before contacting Vinotemp at [email protected].
SYMPTOM POSSIBLE
CAUSE
Door will not close
properly.
•
The wine cellar is not level.
•
The shelves are out of position.
•
The door was reversed and not properly installed.
•
The door gasket is dirty.
•
A bottle in the cellar is too long.
Unit does not
operate—does not
have power.
•
Check that unit is plugged into the wall socket.
•
Make sure the wall socket has power. If outlet is controlled by a
wall switch, make sure switch is set to on. Test wall socket
functionality by testing another electrical appliance in the power
socket.
Power is ON but the
unit will not cool.
•
Make sure there are at least 3 to 5 bottles in the unit. When using
the unit for the first time, it can take up to 24 hours to reach the
desired temperature.
•
If the room temperature is at the high end of the ambient
temperature range, it may have more difficulty achieving a low
internal temperature.
•
To achieve accurate temperature control, the unit should not be
used or operated in any of the following locations:
o
In a sunny place, a room with poor air circulation such as a
garage or near another heat-producing appliance such as a
dishwasher, oven or refrigerator.
o
With an outlet shared with a refrigerator, as the refrigerator will
drain power from the wine cellar.
•
Make sure the cooler has proper clearances at side and rear and is
located in a well-ventilated area.
•
Door is not closed tightly or is being opened too frequently.
Fan is always
running.
•
This is simply a function of the cooling system. The lower the
setting, the more the fan will run. If the room is very warm, the
cooler will run more.
•
The unit has been designed to run continuously when operating at
the lower temperatures.
Vibrations
•
Check to make sure the wine cellar is level.
Frost appears in
cabinet (on back).
•
Either too much humidity or too low of temperature inside cooler.
Unplug cooler and allow to manually defrost. Reconnect when ice
has melted. If problem persists, contact the manufacturer for
service instructions.
Inside light flashes.
•
In some instances, this is normal. The light may flash when the
automatic defrost function starts to work.
•
Set temperature is higher than interior temperature. Adjust
temperature to resolve.