Terms of Sale
Vinotemp International Corp. (“Seller”) and the person or entity that acquires these goods from Seller
(“Purchaser”) hereby fully agree to the following terms and conditions of the sale: Shipping fees are
the responsibility of the Purchaser whether freight prepaid or freight collect. Seller assumes
responsibility for the goods sold to the Purchaser until the goods have reached Purchaser’s delivery
address (FOB Destination) and the delivery receipt is signed clear. Seller is not responsible for the
carrier’s late delivery, missed delivery, unpaved roads, remote locations, stairs, elevators, narrow
door openings and other such issues in attempting to fit or deliver the goods into the Purchaser’s
location. Delivery to remote locations may require additional fees. Remote location may be defined at
the discretion of the carrier as more or less than 50 miles from the nearest major city. Purchaser
assumes all responsibility for additional costs related to freight such as access, measurement,
installation, hook-up, wiring, moving and storage of the goods, flight of stairs, carrier’s inability to
safely and/or adequately deliver, inability to use the building elevator to lift the goods, narrow
openings, along with any additional costs to deliver or redeliver the product properly. Make sure to
review access to the property and size of the product ordered. The transportation of all goods is
subject to the terms and conditions which the carrier imposes on Purchaser. Installation is the
responsibility of the Purchaser. If white glove delivery was ordered and cannot be performed
properly, or access is hindered in any way, Purchaser agrees to accept delivery curbside. If Purchaser
will calls or pays for their own freight responsibility transfers to the Purchaser when the Purchaser or
Purchasers freight company picks up the unit from Seller.
Freight quoted are either curbside,threshold or white glove. Standard white glove delivery is main
floor,easy access and NO STAIRS,Doors,aligned feet attached (if necessary) and removal of
packaging,additional fees for aditional requests. Each service has a different rate and will require
additional fees. We are a manufacturer not a shipping company,deliveries are done by a third party
service. Email us at
for a quote or any additional information. There is no white
glove service for returns. Freight discussed is Continental USA (excluding Alaska,Puerto
Rico,Hawaii),cost is additional please email
for a quote.
All damages must be noted at time of delivery. If a bill is signed that there is no damage, buyer
accepts delivery as free and clear. Any claim for damages of the goods
,
when FOB Destination, that
incurred during shipment by the carrier are insured and handled directly with the carrier by the Seller if
noted on the receipt and notified within 48 hours of delivery. OPEN AND INSPECT YOUR
DELIVERY. When FOB Destination, if the item is damaged by the freight company, and Purchaser
cancels rather than accepts a replacement, the order can be cancelled by paying for freight costs both
ways and a 35% restocking fee for stocked items. No cancellation or refunds on custom/made or
made to order products. When shipped 3rd Party (FOB Warehouse), Purchaser assumes all
responsibility for delivery, payment of freight and freight claims for damages during shipment.
Manufacture defects will be handled directly with Seller, subject to the limited warranty below.
All sales are final. Unless authorized in writing by the Seller, Purchaser may not return the goods
under any circumstance. If Seller agrees in writing to take back stocked goods, there will be a
restocking/service fee that is 35% of the purchase price of the goods and freight both ways (product
must be new, unused, and in original packaging). If Purchaser returns goods claiming that the goods
are defective and goods are found to be in working condition by the Seller, Purchaser is liable for the
cost of freight both ways plus and a service fee that is 35% of the purchase price of the goods.
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