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Systems and other installed cooling units are parts only for 1 year, no labor. Self Contained
WineMate Cooling Systems are 1 year parts, 1 year labor. Removal and reinstallation of cooling
units is not included.
Wine Accessories, Racking Systems, Parts and Other miscellaneous items is a 30 day warranty.
Il Romanzo units: Warranty 90 (ninety) days. Replacement part 12 (twelve) months from the
date of sale.
Brama: 1 year warranty from date of purchase.
Non-New Units (Scratch & Dent/Refurbished/Floor Models), warranty for compressor units is 90
days from your dated invoice and 30 days for thermoelectric units (parts for function only, not
cosmetic defects). These units are refurbished and sold as is; Purchaser assumes risks to the
quality and performance of goods and assumes the costs of all necessary service or repair not
covered herein. Extended warranties via New Leaf may not be purchased on Non-New Units.
Delivery is curbside. Upgrades in delivery will require an additional fee.
Element Grills (via Element Products LLC), grills have a thirty day limited parts warranty on grill
accessories.
If a model is not listed here will have 90 day warranty on parts only if it’s a new item.
Parts and Repairs: Warranty on in-house repairs: 90 days parts and labor for compressor; 30 days
parts and labor for Thermoelectric; Customer is required to put down a labor deposit of $75 for
Thermoelectric units; $150 for compressor based Wine Coolers and $195 for WineMate units
which will be kept if a unit is found to be in good working condition. Customer is responsible
for freight costs to us.
Warranty on parts purchased: 30 days; if part fails within 30 days of purchase, customer is to
ship us back the part; upon inspection, if defective, VT will send replacement part at no charge.
If a purchaser claims a product is “defective” with regards to refrigeration, Purchaser must
obtain a letter from a qualified refrigeration technician at the Purchaser’s cost to verify that the
unit was installed properly, with proper ventilation and the unit is truly malfunctioning due to
a manufacturing defect.
Removal or reinstallation of a unit is not included in warranted costs. Purchaser’s exclusive
remedy is limited at Seller’s option to repair or replace defective part[s] with either new or
reconditioned part[s]. Purchaser is responsible for shipping the unit prepaid to a designated
facility and Seller will pay return shipping charges in the continental United States for items
repaired under warranty within 12 (twelve) months from date of sale. The returned unit must be
packaged correctly, with enough protection to ensure the unit is not further damaged.
Oversized or lack of packaging is not permitted and will be refused. Replacement or exchanged
units will be returned to Purchaser through curbside delivery only. Any redelivery fees are the
Purchasers responsibility. Since the natural variation in texture, density, grain, color, tone, and
shade of wood is unavoidable; Seller does not guarantee the texture, color, tone, or shade of the
wood: nor does seller guarantee the colorfastness of wood or against peeling, chipping,
cracking, or scratching. Note: Unfinished wood is subject to warping; all wood surfaces must be
sealed before placing cellar into service. Make sure doors are aligned by reviewing the owner’s
manual. Improper repair or placement of the unit will void the warranty. Any third party repair
facility must be preapproved in writing by Seller, before providing replacement parts under
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