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each direction will be charged. Item swap outs are arranged as curbside delivery and pickup unless
noted otherwise. There is no white glove service for returns. Approved returns must have original
and/or proper packaging. Swap-outs (Delivery and Pick up are at the same time) Original unit must
be packed and ready for carrier pick up at time of delivery of new unit. Packaging of old unit must
be adequate for shipping, not oversized or on a pallet if unit was not originally delivered on a pallet.
Carrier will not drop off new unit if the original unit is not ready. If the carrier has to make a second
attempt, customer will be subject to additional charges for the attempted delivery and for any
packaging issues. Deliveries include ONE attempt by the shipping company to deliver the product
to the consumer. If for any reason the customer is unavailable to accept the order and the product
is undeliverable under any circumstances, the customer will be responsible for any extra shipping
and handling charges. We are a manufacturer not a shipping company, deliveries are done by a 3rd
party service. Email us at [email protected] for a quote or any additional information. Freight
discussed is Continental USA (excluding Alaska, Puerto Rico, Hawaii), cost is additional please
email [email protected] for a quote.
If you use a service repair company without approval or parts not supplied by Vinotemp and your
unit under warranty fails to work, we will repair your item provided you ship your unit prepaid to and
from our facility in Henderson. Vinotemp is not responsible for install or removal costs or
unauthorized repairs. If the repair or unauthorized part damaged the unit, we will provide customer
a cost to repair that damage.
California Proposition 65 Warning: The products sold on this ecommerce website and to the public
may contain chemicals and other substances known to the State of California to cause cancer and
birth defects and other reproductive harm.
Totes made of vinyl, imitation leather, and/or leather material contain lead and/or other substances
that are known to the State of California to cause cancer, birth defects and other reproductive harm.
Microfiber “Plastic microfiber” means a small synthetic particle that is fibrous in shape, less than 5
millimeters in length, and is released into water through the regular washing of textiles made from
synthetic material.
Composite wood: May contain formaldehyde.
Galvanized metal and some of its constituents contain lead and/or other substances that are known
to the State of California to cause cancer, birth defects and other reproductive harm.
Products made of vinyl contain lead, Diethyl Hexyl Phthalate (DEHP), and/or other substances that
are known to the State of California to cause cancer, birth defects and other reproductive harm.
Acrylic may contain Acrylic Acid and/or other substances that are known to the State of California to
cause cancer, birth defects, and other reproductive harm.
Appliances may contain tin or lead in either the paint or the controllers, and/or other substances that
are known to the State of California to cause cancer, birth defects, and other reproductive harm.
Our barware items may contain plastic, acrylic, enamel, crystal, metal and/or other substances that
are known to the State of California to cause cancer, birth defects, and other reproductive harm.
Appliances may contain Tin, Lead or Nickel.