36
Vincent
SEARCH FOR ERRORS
Symptom
Possible Cause
Countermeasure
Unit does not work
after pressing the
power button
Mains cable is not connected to a suitable
mains wall outlet.
Mains cable has not been firmly inserted into
wall power socket and the device’s socket.
Otherwise it may be defective.
Unit fuse or unit is defective.
Connect to a functioning socket using a suit-
able mains voltage.
Check the power cable. If necessary,
exchange it with a suitable mains cable and
push its plug firmly into wall socket and the
device's power connector.
Contact your dealer.
No sound on both
channels although
the unit is ready for
use (the preamplifier
display is working).
The currently selected audio source (5)(14) is
giving no signal.
One of the audio settings of a connected
DVD player (analogue/digital) has not been
correctly selected.
The output of the source device is not connec-
ted or is wrongly connected e.g. not connec-
ted to the selected input channel terminal of
the preamplifier.
Wrong input channel has been selected.
Volume (VOLUME, LEVEL) is set too low at the
preamplifier.
The amplifier is muted (MUTE function).
Main amplifier(s) has/have not been connec-
ted correctly to the preamplifier, is/are swit-
ched off or is/are faulty.
The speaker cables are not properly connec-
ted to the main amplifier's terminals or are
defective.
Switch on the source unit and begin playback.
Correct the settings in the player’s setup.
Correct the connection.
Select the input that your desired source is con-
nected to (5)(14).
Carefully increase the volume (6)(16).
Deactivate mute function (“MUTE” button
(2)(12)).
Check the connection and ready status of the
main amplifier(s) and whether it is/they are
working.
Check and tighten the speaker cables at the
main amplifier and the speakers.
No audio playback
on one channel
The source equipment is giving signal on only
one channel.
One of the signal cables between audio sour-
ce and preamplifier inputs has not yet been
plugged in or is defective.
One of the signal cables between preampli-
fier and main amplifier has not yet been plug-
ged in or is defective.
One of the speaker cables is not correctly con-
nected to the main amplifier or is defective.
Channel balance has been set to the extreme
right or left.
Check the audio source. You can try to use it
at a different amplifier for a test.
Check the cable connections, tighten them if
necessary.
Check the cable connections, tighten them if
necessary.
Check and refasten the speaker cables at the
speaker terminal of the main amplifier and at
the speaker’s connectors.
Set the channel balance (13) to a reasonable
value.
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