Troubleshooting
Problem
Cause
Solution
The refrigerator
will not operate
mPower cord unplugged?
Is outlet working?
Household fuse blown or
circuit breaker tripped?
Are controls on?
New installation?
Plug into a grounded
3-prong outlet.
Plug in a lamp to see if the
outlet is working.
Replace the fuse or reset
the circuit breaker. If the
problem continues, call an
electrician.
Make sure the refrigerator
controls are on. See “Using
the Controls
”.
Allow 24 hours following
installation for the
refrigerator to cool
completely.
Note:
Adjusting the
temperature controls to
coldest setting will not cool
either compartment more
quickly.
The motor seems
to run too much
Normal operation
Your new refrigerator may
run longer than your old one
due to its high-efficiency
compressor and fans. The
refrigerator may run even
longer if the room is warm, a
large food load is added,
doors are opened often, or
if the doors have been left
open.
Refrigerator Operation
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
DO NOT remove ground prong.
DO NOT use an adapter.
DO NOT use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
21
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Problem
Cause
Solution
The refrigerator
seems noisy
Refrigerator noise has been
reduced over the years.
Due to this reduction, you
may hear intermittent
noises from your new
refrigerator that you did
not notice from your old
model. Listed on the right
are some normal sounds
with explanations.
Buzzing—heard when the
water valve opens to fill the
ice maker
Pulsating—fans/compressor
adjusting to optimize
performance
Hissing/Rattling—flow of
refrigerant, movement of
water lines, or from items
placed on top of the
refrigerator
Sizzling/Gurgling—water
dripping on the heater
during defrost cycle
Popping—contraction/
expansion of inside walls,
especially during initial
cool-down
Water running—may be
heard when water melts
during the defrost cycle
and runs into the drain pan
Creaking/Cracking—occurs
as ice is being ejected from
the ice maker mold.
The doors
will not close
completely
Door blocked open?
Bin or shelf in the way?
Move food packages away
from door.
Push bin or shelf back in
the correct position.
Refrigerator Operation
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
Troubleshooting
(cont.)
Problem
Cause
Solution
The doors are
difficult to open
Gaskets dirty or sticky?
Clean gaskets and contact
surfaces with mild soap
and warm water. Rinse and
dry with soft cloth.
