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Single

 

Line

 

“Call

 

Screening”

 

using

 

the

 

FAXJ

1000

 

and

 

DVA

500A

 

(with

 

DVA5F

NF

 

software)

 

as

 

a

 

substitute

 

for

 

the

 

DVJ

500

 

 

1.

 

Programming

 

the

 

DVA

500A

 

through

 

the

 

FAXJ

1000

 

can

 

be

 

done

 

two

 

ways:

 

a.

 

Unplug

 

power

 

from

 

the

 

FAXJ

1000

 

while

 

programming

 

the

 

DVA

500A

 

and

 

reconnect

 

power

 

to

 

the

 

FAXJ

1000

 

once

 

finished.

 

b.

 

If

 

the

 

length

 

of

 

the

 

recorded

 

message

 

in

 

the

 

DVA

500A

 

is

 

15

 

seconds

 

or

 

longer,

 

leave

 

the

 

FAXJ

1000

 

connected

 

to

 

power,

 

call

 

in

 

and

 

once

 

listening

 

to

 

the

 

DVA

500A

 

message,

 

wait

 

a

 

minimum

 

of

 

ten

 

seconds,

 

then

 

dial

 

“*845464”.

  

The

 

DVA

500A

 

will

 

provide

 

two

 

beeps

 

and

 

you

 

have

 

accessed

 

the

 

program

 

mode

 

of

 

the

 

DVA

500A.

  

The

 

FAXJ

1000

 

will

 

ignore

 

the

 

“*845464”,

 

as

 

it

 

will

 

only

 

accept

 

“*”

 

plus

 

the

 

security

 

code

 

within

 

the

 

first

 

ten

 

seconds

 

after

 

the

 

call

 

has

 

been

 

answered.

 

2.

 

The

 

program

 

mode

 

of

 

the

 

FAXJ

1000

 

can

 

not

 

be

 

accessed

 

by

 

calling

 

in,

 

listening

 

to

 

the

 

DVA

500A

 

message,

 

waiting

 

to

 

be

 

transferred

 

and

 

answered

 

by

 

the

 

phone,

 

then

 

dialing

 

“*845464”.

  

The

 

FAXJ

1000

 

will

 

not

 

accept

 

the

 

“*845464”

 

once

 

a

 

call

 

has

 

been

 

transferred.

 

3.

 

If

 

CPC

 

signals

 

(disconnect

 

supervision)

 

are

 

not

 

provided

 

by

 

the

 

CO

 

line

 

AND

 

the

 

phone

 

is

 

not

 

answered

 

after

 

the

 

message

 

has

 

played

 

AND

 

the

 

caller

 

hangs

 

up,

 

the

 

call

 

will

 

not

 

be

 

automatically

 

dropped

 

by

 

our

 

equipment

 

(when

 

the

 

DVA

500A

 

is

 

programmed

 

to

 

transfer

 

the

 

call

 

after

 

the

 

message

 

with

 

“*#1#00”).

  

This

 

“abandoned”

 

call

 

will

 

ring

 

the

 

phone

 

for

 

5

 

rings,

 

then

 

recalls

 

back

 

to

 

the

 

DVA

500A

 

message

 

again,

 

then

 

transferred

 

to

 

the

 

phone

 

for

 

5

 

rings,

 

then

 

recalls

 

back

 

to

 

the

 

DVA

500A

 

again

 

and

 

keeps

 

repeating

 

this

 

cycle

 

until

 

the

 

call

 

is

 

answered

 

by

 

the

 

phone

 

or

 

power

 

is

 

removed

 

from

 

the

 

FAXJ

1000

 

briefly.

 

4.

 

If

 

caller

 

ID

 

data

 

is

 

not

 

required

 

to

 

the

 

phone,

 

use

 

the

 

“manual”

 

mode

 

of

 

the

 

FAXJ

1000,

 

with

 

FAXJ

1000

 

dips

 

1

 

and

 

3

 

on

 

and

 

2

 

off.

  

No

 

other

 

programming

 

of

 

the

 

FAXJ

1000

 

is

 

required.

  

If

 

caller

 

ID

 

data

 

to

 

the

 

phone

 

is

 

required,

 

use

 

the

 

“automatic”

 

mode

 

of

 

the

 

FAXJ

1000,

 

with

 

FAXJ

1000

 

dip

 

1

 

on,

 

2

 

and

 

3

 

off

 

and

 

program

 

the

 

FAXJ

1000

 

with

 

“*6”

 

to

 

activate

 

the

 

“fast

 

call

 

processing”

 

mode.

 

5.

 

The

 

DVA

500A

 

plays

 

the

 

recorded

 

message,

 

then

 

dials

 

the

 

touch

 

tones

 

“#1”

 

(if

 

programmed)

 

to

 

transfer

 

the

 

call

 

to

 

the

 

phone.

  

The

 

calling

 

party

 

will

 

hear

 

the

 

“#1”

 

touch

 

tones

 

dialed

 

by

 

the

 

DVA

500A

 

before

 

they

 

are

 

transferred.

 

6.

 

On

 

some

 

telephone

 

company

 

lines,

 

there

 

can

 

be

 

a

 

delay

 

of

 

up

 

to

 

12

 

seconds

 

before

 

a

 

CPC

 

signal

 

is

 

provided

 

to

 

the

 

DVA

500A

 

when

 

the

 

calling

 

party

 

hangs

 

up.

  

On

 

phone

 

lines

 

with

 

this

 

delay

 

before

 

CPC

 

is

 

received,

 

if

 

the

 

calling

 

party

 

doesn’t

 

hang

 

up

 

until

 

the

 

end

 

of

 

the

 

message

 

from

 

the

 

DVA

500A,

 

these

 

“late”

 

hang

 

up

 

calls

 

can

 

ring

 

through

 

to

 

the

 

phone,

 

even

 

though

 

the

 

caller

 

is

 

no

 

longer

 

there.

  

A

 

way

 

around

 

this

 

is

 

to

 

record

 

10

 

to

 

12

 

seconds

 

of

 

silence

 

at

 

the

 

end

 

of

 

the

 

message

 

in

 

the

 

DVA

500A,

 

to

 

allow

 

time

 

for

 

the

 

CPC

 

signal

 

to

 

be

 

received

 

before

 

the

 

call

 

is

 

transferred.

  

This

 

solves

 

the

 

“late”

 

hang

 

up

 

problem

 

but

 

callers

 

that

 

do

 

not

 

hang

 

up

 

will

 

be

 

forced

 

to

 

wait

 

through

 

this

 

10

 

to

 

12

 

second

 

silence

 

time

 

before

 

their

 

call

 

is

 

transferred.

 

7.

 

The

 

FAXJ

1000

 

and

 

DVA

500A

 

combination

 

can

 

also

 

be

 

set

 

up

 

to

 

“force”

 

the

 

caller

 

to

 

dial

 

the

 

“#1”,

 

in

 

order

 

for

 

the

 

call

 

to

 

be

 

transferred

 

to

 

the

 

phone.

  

The

 

DVA

500A

 

recorded

 

message

 

must

 

then

 

direct

 

the

 

caller

 

to

 

dial

 

“#1”

 

if

 

they

 

wish

 

to

 

be

 

transferred.

  

This

 

type

 

of

 

operation

 

can

 

be

 

used

 

in

 

applications

 

when

 

no

 

CPC

 

is

 

provided

 

on

 

the

 

CO

 

lines

 

or

 

when

 

forcing

 

the

 

caller

 

to

 

initiate

 

the

 

transfer

 

is

 

desired.

   

For

 

this

 

type

 

of

 

operation,

 

clear

 

the

 

touch

 

tones

 

programmed

 

in

 

the

 

“#00”

 

memory

 

location

 

of

 

the

 

DVA

500A

 

(access

 

the

 

program

 

mode

 

of

 

the

 

DVA

500A

 

and

 

dial

 

“#00”

 

with

 

no

 

preceding

 

digits).

  

To

 

allow

 

additional

 

time

 

for

 

the

 

caller

 

to

 

dial

 

the

 

“#1”

 

transfer

 

command,

 

you

 

can

 

record

 

5

 

seconds

 

of

 

silence

 

at

 

the

 

end

 

of

 

the

 

recorded

 

message

 

in

 

the

 

DVA

500A.

  

If

 

the

 

caller

 

does

 

not

 

dial

 

“#1”

 

at

 

any

 

point

 

during

 

the

 

message,

 

the

 

DVA

500A

 

will

 

hang

 

up

 

the

 

call.

  

CPC

 

signals

 

from

 

the

 

CO

 

line

 

(or

 

PBX

 

extension)

 

are

 

not

 

required

 

in

 

this

 

application.

  

If

 

this

 

is

 

the

 

only

 

type

 

of

 

operation

 

you

 

desire,

 

the

 

“DVA5F

NF”

 

software

 

is

 

not

 

required.

 

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