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11

Service Information

If your cooktop should fail to operate:
•Is the circuit breaker open or is fuse blown?

If service is required:
1.  Call your dealer or authorized service agency.  The name of the

authorized service agency can be obtained from the dealer or
distributor in your area.

2.  Have the following information readily available:

a.  Model number
b.  Serial number
c.  Date of purchase
d.  Name of dealer from whom purchased

3.  Clearly describe the problem that your are having.

If you are unable to obtain the name of an authorized service agency,
or if you continue to have service problems, contact Viking Range
Corporation at (888) 845-4641, or write to:

VIKING RANGE CORPORATION

PREFERRED SERVICE

1803 Hwy 82W

Greenwood, Mississippi 38930 USA

Record the following information.  You will need it if service is ever
required.  The serial number and model of your cooktop is located on
the identification plated mounted on the bottom of the burner box.  

Model Number

Serial Number

Date of Purchase

Date Installed

Dealer’s Name

Address

If service requires installation of parts, use only authorized parts to
ensure protection under the warranty.

This manual should remain with the cooktop for future reference.

10

Problem

Brown streaks and
specks

Blackened burned-
on spots

Fine brown/gray
lines or fine
scratches or
abrasions which
have collected soil

Smearing or
Streaking

Metal markings or
silver/gray marks

Hard water spots

Pitting or flaking

Cause

Cleaning with
sponge or cloth
containing soil-
laden detergent
water.

Spatters or
spillovers onto a hot
cooking area or
accidental melting
of a plastic film,
such as a bread
bag.

Coarse particles
(salt, sugar) can get
caught on the
bottom of cookware
and become
embedded into top.
Scratches from
rough cookware. 

Use of too much
cleaning cream or
use of a soiled
towel.

Sliding or scraping
metal utensils across
glass top.

Condensation from
cooking may cause
minerals found in
water and acids in
foods to drip onto
glass and cause
grey deposits.  

Boilover of sugar
syrup on a hot glass
top.  This can cause
pitting if not
removed
immediately.

To Prevent

Use cleaning cream
with clean damp
paper towel.

Wipe up all
spillovers as soon as
it is safe and do not
put plastic items on
cooking area.

Wipe the bottom of
cookware before
cooking.  Clean top
daily with cream.
Inspect surface of
ceramic cookware
for rough spots.

Use small amount of
cream.  Rinse
thoroughly before
drying.

Do not slide metal
objects across glass
top.

Make sure the
bottom of the
cookware is dry
before cooking.
Use cleaning cream
daily to remove
mineral deposits.

Watch sugar and
syrup carefully to
avoid boilovers.

To Remove

Use light application
of cream with clean
damp towel.

Clean area with
cream and damp
towel, or non-
abrasive pad.
Carefully scrape
with razor held at
30° angle.

Fine scratches are
not removable but
can be minimized
by daily use of
cleaning cream. 

Dampen towel with
vinegar and water
and wipe surface.
Dry with clean
paper towel.  

Remove metal
marks with cleaning
cream. 

Mix cleaning cream
with water to form
paste.  Scrub
vigorously.  Also try
using vinegar and
water mixture.

Turn element to Lo;
using several paper
towels, wipe spill up
immediately.  Use
scraper if needed.

Cleaning Problems on Glass Ceramic Top

Содержание F20033E

Страница 1: ... Manual Professional Built In Electric Cooktops Viking Range Corporation 111 Front Street Greenwood Mississippi 38930 USA 662 455 1200 For product information call 1 888 VIKING1 845 4641 or visit the Viking Web site at vikingrange com ...

Страница 2: ... may ignite 8 Loose fitting or hanging garments should never be worn while using the appliance 9 Use proper pan size This appliance is equipped with one or more surface units of different size Select utensil having flat bottoms large enough to cover the surface unit heating element The use of undersized utensils will expose a portion of the heating element to direct contact and may result in ignit...

Страница 3: ... though they are dark in color During and after use do not touch or let flammable materials contact heating elements until they have had time to cool 12 To reduce the risk of burns ignition of flammable materials and spillage due to unintentional contact with the utensil the handle of a utensil should be positioned so that it is turned toward the center of the range so that it does not extend over...

Страница 4: ... grits oatmeal to boil according to directions Bacon sausage Hi preheat skillet 4 5 cook to desired doneness Swiss Steak Hi melt fat Lo add liquid cover simmer 4 5 to brown meat until tender Chicken fried Hi melt fat Lo cook until tender 4 5 to brown crust Hamburgers Hi preheat skillet 4 5 to brown meat and cook to Pork chops desired doneness Pastas Hi bring salted water to 4 5 maintain boil until...

Страница 5: ...re susceptible to staining Control Knobs Make sure all the control knobs point to the OFF position before removing Pull the knobs straight off Wash in detergent and warm water Dry completely and replace by pushing firmly onto stem Stainless Steel All stainless steel parts should be wiped regularly with hot soapy water at the end of each cooling period and with liquid stainless steel cleaner when s...

Страница 6: ...r Spatters or spillovers onto a hot cooking area or accidental melting of a plastic film such as a bread bag Coarse particles salt sugar can get caught on the bottom of cookware and become embedded into top Scratches from rough cookware Use of too much cleaning cream or use of a soiled towel Sliding or scraping metal utensils across glass top Condensation from cooking may cause minerals found in w...

Страница 7: ...e full warranty period after a reasonable number of attempts by the warrantor to remedy the defect or malfunction the owner is entitled to either a refund or replacement of the product or its component part or parts Replacement of a component part includes its free installation except as specified under the limited warranty Under the terms of this warranty service must be performed by a factory au...

Страница 8: ...15 14 ...

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