Record the following information indicated below. You will need it if
service is ever required. The serial number and model number for your
rangetop is located on the left rear side of the burner box.
Model Number
Serial Number
Date of Purchase
Date Installed
Dealer’s Name
Address
If service requires installation of parts, use only authorized parts to
ensure protection under the warranty.
Please retain the manual for future reference.
Service Information
If service is required after checking the troubleshooting guide:
1. Call your dealer or authorized service agency. The name of the
authorized service agency can be obtained from the dealer or
distributor in your area.
2. Have the following information readily available:
Model Number
Serial Number
Date of Purchase
Name of dealer from whom purchased
3. Clearly describe the problem that you are having.
If you are unable to obtain the name of an authorized service agency,
or if you continue to have service problems, contact Viking Range
Corporation at (888) 845-4641 or write to:
VIKING RANGE CORPORATION
PREFERRED SERVICE
111 Front Street
Greenwood, Mississippi (MS) 38930 USA
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Power Failure
Due to safety considerations
and the possibility of personal injury in
attempting to light and extinguish the burner, the grill should, under no
circumstances, be used during a power failure. The grill burner control
should always remain in the “OFF” position during a power failure.
Momentary power failure can occur unnoticed. The rangetop is affected
only when the power is interrupted. When it comes back on, the
rangetop will function properly without any adjustments. A “brown-out”
may or may not affect range operation, depending on how severe the
power loss is.
Stainless Steel Parts
All stainless steel parts should be wiped regularly with hot, soapy water
at the end of each cooling period and with liquid stainless steel cleaner
when soapy water will not do the job.
Do not use
steel wool, abrasive
cloths, abrasive cleaners, or powders. If necessary to scrap stainless steel
to remove encrusted materials, soak the area with hot towels to loosen
the material, then use a wooden or nylon spatula or scraper.
Do not use
a metal knife, spatula, or any other metal tool to scrape stainless steel.
For occasional heavy cleaning use, a cleaner such as Liquid Zud can be
used according to package directions. Do not permit citrus or tomato
juice to remain on stainless steel surface, as citric acid will permanently
discolor stainless steel. Wipe up any spills immediately.
Brass Parts
CAUTION:
All brass special ordered parts are coated with an epoxy
coating.
DO NOT USE BRASS OR ABRASIVE CLEANERS ON THE BRASS
OPTION PARTS.
All brass parts should be wiped regularly with hot soapy
water.
