6 Support
Frequently Asked Questions:
• Why am I not getting drive letters or icons?
Windows:
Go to “
Start/Settings/Control Panel/System/Device
Manager
.” Locate the “
Universal Serial Bus Controller
.” Look for the
item “
IntelliFlash Device Driver
.” Then go to “
IntelliFlash
” in the “
Device
Manager
” and look for “
CF/ATA Reader
” and “
SM Reader
.” If they are
there try unplugging the device and then plug it back in. This should
give you the missing drive letters.
• Do I need the card reader plugged in while loading the software?
No. Do not plug the device in while loading the software.
• Why do I have two drive letters under My Computer?
Windows:
The lower drive letter is the SmartMedia socket, the higher
letter is the ATA/CompactFlash socket.
• My device is not reading my SmartMedia card.
When inserting the card, make sure the gold portion is facing down
in the device.
• My device is not reading my CompactFlash card.
Try resetting the CompactFlash in the adapter and make sure that
the card is flush with the adapter.
Chapter 6
15
VIKING COMPONENTS INTELLIFLASH USB FLASH MEMORY READER USER’S GUIDE
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