10
Service Information
If your cooktop should fail to operate:
1. Is the electrical cord securely inserted in the electrical outlet?
2. Is the circuit breaker open, or is the fuse blown?
3. Is there a gas supply to the cooktop?
If service is required:
1. Call your dealer or authorized service agency. The name of the authorized
service agency can be obtained from the dealer or distributor in your area.
2. Have the following information readily available:
a. Model Number
b. Serial Number
c. Date of Purchase
d. Name of dealer from whom purchased
3. Clearly describe the problem that you are having.
If you are unable to obtain the name of an authorized service agency, or if you
continue to have service problems, contact Viking Range Corporation at (662)
451-4133 or write to:
VIKING RANGE CORPORATION
PREFERRED SERVICE
111 Front Street
Greenwood, Mississippi (MS) 38930 USA
Record the following information indicated below. You will need it if service is
ever required. The serial number and model number for your cooktop is
located on the exterior bottom panel of the burner box in the right rear corner.
Model Number
Serial Number
Date of Purchase
Date Installed
Dealer’s Name
Address
If service requires installation of parts, use only authorized parts to ensure
protection under the warranty.
PLEASE RETAIN THE MANUAL FOR FUTURE REFERENCE
11
